Taylor suggested that workers were fundamentally economic animals. He also suggested that systematic soldiering, where workers came together to hold down production, would be cured when managers began to do their jobs properly, that is, to relate directly to each worker and satisfy his or her personal self-interest. For, as Watson (1987) put it, Taylorism suggests that each worker is ". . . a self-seeking, non-social individual who prefers the management to do their job-related thinking for them."

There has been a volte face in management thought on both counts. Indeed, it has been observed that the writings of Mayo created a cult of the group. We are now able, however, to put the importance of groups into their proper perspective while still recognising that they are an essential feature of organisational work patterns. One of our purposes in this session is to make this clear. Work is a social activity. There are many organisational goals that cannot be achieved by members acting independently. Given this, most individuals spend a great deal of their organisational time working with others in groups.

By the end of the course, you should be able to:

• define a group.
• distinguish between formal and informal groups. 
• list the types of formal groups.
• explain the main purposes for which individuals use groups.
• list the major organisational purposes of groups and teams.
• evaluate the notion that groups develop in stages.
• explain the major determinants of group effectiveness.
• understand Belbin's notion of team roles.
• identify the symptoms of groupthink.
• show an awareness of the importance of group task and maintenance functions.

Introduction

Objectives

Section 1: Groups

Definition of a group

Types of groups

Purposes for which individuals use groups

Section 2: Tuckman's Model of Development

Stages of group development and maturity

Section 3: Organisational Purposes of Groups and Teams

Organisational purposes of groups and teams

Section 4: Group Effectiveness

Qualification 1: Groups and Group Effectiveness (Byte Size) Certificate

Groups and Group Effectiveness (Byte Size) Certificate issued by Stonebridge Associated Colleges, entitling you to use the letters SAC Cert after your name.

In order to offer our students the most convenient and flexible distance learning courses, Stonebridge Associated College offers you the option to study for your course via two methods:

• 1. Via the traditional paper-based method.
• 2. Through the online method via ElearnUK.

When you study through ElearnUK you can quickly access your course material online and submit all of your question papers to your tutor online, using your unique student account. You have access to all of your course material immediately, and when you submit question papers, your tutor sends you an email containing your results and feedback.

Please click on the logo below to view a few sample pages of the course materials we provide. Whilst this is only a few sample pages, we do hope that it will give you some idea of the quality of the materials we provide. If you have anymore queries in relation to the course materials, please feel free to contact one of our friendly course advisors who will be more than happy to deal with any queries that you may have.

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With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 20 hrs.

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

• All study materials
• Study Guide
• Full Tutor and Admin support

Below you will find a list of courses that previous students have taken to complement their course. We hope that this list will give you some idea of the types of progression courses we offer, or alternative course options that may be of interest to you.

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• Communication in Marketing (Byte Size) - The marketing departments of today have developed from a more narrowly focused function, that initially included only advertising and sales, to include public relations and sales promotion. Just as finance is concerned with money in all ...
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