Introduction
Objectives
Section 1: Organisations and their Structures
Definition
Formality and informality
Types of organisations
Nature and consequences of organisation structure
Organisational design: differentiation and integration
Section 2: Understanding an Organisation's Design
Differentiation and integration
Section 3: Key Decisions in Designing an Organisation's Structure
Specialisation of jobs
Hierarchy and span of control
Grouping activities
Integration
Control
Section 4: Organisational Goals and Organisational Effectiveness
Goals and mission statements
Formal and informal goals
Goals and effectiveness
Section 5: Key Influences upon Organisation Structure
Organisation theory
Key influences upon organisation structure
Contingency theory
Influence of size
Influence of technology
Influence of environment
Summary
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