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Unit 1: Managing and Leadership
Management
Leadership
Categories of Management Style
Unit 2: The Culture of Organisations
Culture
Power
Politics, Values and Beliefs
Ideologies
Social Influences
Unit 3: Organisational Development
Stages in Organisational Development
Future Trends
Team-Based Organisations
Unit 4: Individual and Interpersonal behaviour
Motivation
Personality
Perception
Role Theory and Conflict
Organisational Issues
Unit 5: Teams
Teams or Groups
Group Processes
Stages in the Development of Teams
Characteristics of Teams
Team Composition
Conflict Resolution
Meetings as Aids to Decision Making
Unit 6: Performance at Work
Identifying Training Needs
Providing Training
Reviewing Training Activities
Individual Performance Reviews
Discipline and Grievance
Support Strategies
- Part 2: Managing Activities
Unit 7: Working, Planning and Organisation
Strategies and Plans
Planning Tools
Effectiveness and Efficiency Measures
Organisational Analysis Techniques
Method Study
Unit 8: Communications
Giving Orders
Instruction
Training and Development Styles
Team Briefing
Reports
Presentations
Unit 9: Identifying Constraints and Meeting Objectives
External Influences
Regulatory Controls
Negotiating
Managerial Roles
Co-ordinating Activities
Unit 10: Review and Monitoring
Establishing Performance Standards
Reviewing Performance Standards
Competences
Value Analysis
Auditing
Systems Analysis
The Impact of New technologies
For a more detailed syllabus on this course, click here |