Managing Performance (Skills Course) Course

This course aims to introduce people to the key principles of managing performance and how to handle Employee Relations matters in a professional and proactive manner.

The course offers the essential knowledge and skills required to ensure performance is managed effectively and efficiently.

At the end of the course, students will be able to:

• Understand how to set and monitor performance targets.
• Describe employment contracts, the legal requirement for contracts and the benefits for employers and employees.
• Describe equal opportunities legislation and how to put these into practice.
• Understand the principles and good practice of managing discipline and dismissal.
• Be able to take the appropriate action when dealing with conduct related matters.
• Deal effectively with aggressive and assertive conduct.

Performance Management:

• how to set a performance agreement
• how to set a performance plan
• how to monitor performance
• how to review job understanding

Contracts of Employment:

• basic principles of managing a contract
• forming a contract
• laws that affect contracts
• benefits of forming contracts

Equal Opportunities:

• managing Equal Opportunities
• the Law and discrimination
• equality of employment

Disciplinary Management:

• managing a grievance
• distinguish between conduct and capability
• identify fair reasons for dismissal
• following a logical process

Categorising Conduct:

• categorising conduct issues
• taking appropriate action

Managing Assertiveness:

• handling aggressive behaviour more effectively
• taking responsibility for your own behaviour
• recognising assertive / non assertive / and aggressive behaviour AIM

On completion of your course, you will receive two qualifications:

Qualification 1: Managing Performance (Skills Course) Certificate

Managing Performance (Skills Course) Certificate issued by Stonebridge Associated Colleges, entitling you to use the letters SAC Cert after your name.

Qualification 2: ASET Level 1 Managing Performance (Skills Course) Award

This Course leads to an ASET Level 1 Award Certificate for successful learners. That means that it is independantly accredited at a level of learning equivalent to level 1 on the National Qualifications Framework (NFQ) for England, Wales and Northern Ireland (in which case GCSE's are at levels 1 and 2 and A Levels are at level 3).

The Award has been designed by a learning provider to meet specific learners' or employers' requirements and as such is not listed as a qualification on NQF. While the duration, content or assessment may vary from similar national qualifications, in accrediting the programme at level 1, ASET attests that its learning outcomes are at an equivalent level to a level 1 national qualification.

In order to offer our students the most convenient and flexible distance learning courses, Stonebridge Associated College offers you the option to study for your course via two methods:

• 1. Via the traditional paper-based method.
• 2. Through the online method via ElearnUK.

When you study through ElearnUK you can quickly access your course material online and submit all of your question papers to your tutor online, using your unique student account. You have access to all of your course material immediately, and when you submit question papers, your tutor sends you an email containing your results and feedback.

At the end of the course you will receive an award issued by Stonebridge Associated College, and also gain full ASET accreditation for the course.

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 20 hrs.

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included

• All study materials
• Study Guide
• Full Tutor and Admin support

What is ASET

ASET is a recognised National Awarding Body.

This course is accredited by ASET and comprises one module of the Certificate in Business Skills award.