Handling Violence and Aggression at Work | Course | Stonebridge
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Handling Violence and Aggression at Work.

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Handling Violence and Aggression at Work

Overview

This course consists of one module, in which you will learn about workplace aggression and violence and how to manage conflict successfully in your place of work. Learn about how to deal with these difficult scenarios, today.

About this course

Work-related violence and aggression, including abuse, threats, or assault, are experienced across many industries and places of work.

This course shows you how to diffuse aggression when it arises, how to recognise when a situation could turn to violence, and what to do if it does. The skills learnt through this course will be invaluable to workers across the public sector.

The course contains additional resource materials, useful links and a refresher guide. You will automatically get a certificate on course completion, with your name, the CPD hours, the date and learning objectives.

Audience

This course is suitable for anyone who wants to learn what to do to help manage conflict, including how to avoid potentially violent situations, related to their line of work

This course is especially helpful for office workers and public sector staff, including those in administration, lone-workers, staff in education, and those in health and social care.

Objectives

In this course you will learn:

  • The scope of work-related violence
  • The responsibilities of the employer
  • What factors put workers at increased risk
  • What causes people to become violent
  • How to spot the signs of potential violence
  • How to avoid provoking violence
  • The best ways to defuse a potentially violent person or situation
  • How to respond to a physical attack
  • How to tackle phone- and cyber-rage

On completion of your course, you will receive a certificate:

Stonebridge Associated Colleges: Handling Violence and Aggression at Work Certificate

Handling Violence and Aggression at Work Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Stonebridge

On successful completion of your course your qualification is awarded. You will receive an attractively presented Diploma or Certificate issued by Stonebridge Associated Colleges, this will also allow you to use the letters SAC. Dip. or SAC. Cert. after your name.

Stonebridge Associated Colleges is one of the leading (and biggest) distance education colleges in the U.K and internationally. We have many thousands of students studying with us at any one time from locations all over the world. Our diplomas will always count towards your future, and will improve your prospects of future employment or higher level study etc. by proving that you have studied to a certain level, that you have proficiency in your chosen subjects and that you are interested in your field of choice. Education is always an investment in your future and you will find this to be the case with our qualifications in your jurisdiction.

OUR PASS RATE
Business and HR
97.5%
(National Average 51.8%)

Handling Violence and Aggression at Work

Overview

This course consists of one module, in which you will learn about workplace aggression and violence and how to manage conflict successfully in your place of work. Learn about how to deal with these difficult scenarios, today.

About this course

Work-related violence and aggression, including abuse, threats, or assault, are experienced across many industries and places of work.

This course shows you how to diffuse aggression when it arises, how to recognise when a situation could turn to violence, and what to do if it does. The skills learnt through this course will be invaluable to workers across the public sector.

The course contains additional resource materials, useful links and a refresher guide. You will automatically get a certificate on course completion, with your name, the CPD hours, the date and learning objectives.

Audience

This course is suitable for anyone who wants to learn what to do to help manage conflict, including how to avoid potentially violent situations, related to their line of work

This course is especially helpful for office workers and public sector staff, including those in administration, lone-workers, staff in education, and those in health and social care.

Objectives

In this course you will learn:

  • The scope of work-related violence
  • The responsibilities of the employer
  • What factors put workers at increased risk
  • What causes people to become violent
  • How to spot the signs of potential violence
  • How to avoid provoking violence
  • The best ways to defuse a potentially violent person or situation
  • How to respond to a physical attack
  • How to tackle phone- and cyber-rage
Business and HR
OUR PASS RATE
(National Average 51.8%)
97.5%

On completion of your course, you will receive a certificate:

Stonebridge Associated Colleges: Handling Violence and Aggression at Work Certificate

Handling Violence and Aggression at Work Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Stonebridge

On successful completion of your course your qualification is awarded. You will receive an attractively presented Diploma or Certificate issued by Stonebridge Associated Colleges, this will also allow you to use the letters SAC. Dip. or SAC. Cert. after your name.

Stonebridge Associated Colleges is one of the leading (and biggest) distance education colleges in the U.K and internationally. We have many thousands of students studying with us at any one time from locations all over the world. Our diplomas will always count towards your future, and will improve your prospects of future employment or higher level study etc. by proving that you have studied to a certain level, that you have proficiency in your chosen subjects and that you are interested in your field of choice. Education is always an investment in your future and you will find this to be the case with our qualifications in your jurisdiction.

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