Certificate in Sales and Marketing (QCF) Level 3

Want to get on in Sales and Marketing? It’s a truly exciting career path. It’s fast paced, dynamic and full of challenges. Our sales training course can give you the sales certification that employers are looking for. Of course they’ll also want great sales skills in potential candidates such as:

• communication skills
• confidence and resilience
• ambition and drive
• relationship building

Before learning more about how to do successful sales and selling, it's important first to get a sense of what sales and marketing is. Sales is cultivating potential buyers (or leads) in a market; communicating the features, advantages and benefits of a product or service to the lead – then closing the sale.

Marketing involves a wide range of activities in making sure that you're continuing to meet the needs of your customers and getting value in return.

Once qualified and employed within this industry you will find that it takes some beating in terms of challenge, rewards and earning potential. Every business needs sales and good sales people are constantly in demand.

What will you study on this sales and marketing course?

You'll gain the vital skills of understanding of:

• Laws and ethics of selling
• Preparing sales presentations
• Handling objections
• Sales techniques
• Negotiating and closing sales

Developing new business, understanding customer segmentation and profiling are also important and form an essential part of this sales distance learning course.

What qualification will you get?

This ISMM Level 3 Certificate in Sales and Marketing QCF Qualification (600/0241/4) covers the essential skills required for new or aspiring sales professionals. The Institute of Sales & Marketing Management (ISMM) is worldwide representative body for salespeople at all levels. ISMM Sales Qualifications are designed to improve the performance of all sales professionals. This Certificate in Sales and Marketing QCF Qualification carries 17 credits on the Qualifications and Credit Framework.

What courses can I progress onto on completion of the Certificate in Sales and Marketing QCF Level 3 course?

Learners can go on to study further. Start with a qualification and if you like it, take more units. You could achieve a more advanced qualification, such as the Level 3 ISMM Diploma in Sales and Marketing QCF. This has 37 credits

What are my future employment possibilities?

This qualification can lead to employment and a new role as a:

• Sales representative
• Sales consultant
• Sales territory manager
• Business development manager

Typical work activities depend on the market, setting and whether the type of sales is business to business (B2B) or business to customer or consumer (B2C).

However, working in a sales department is usually target driven, challenging and very active. Field work can involve travel opportunities, whilst working in contact/call centre could involve regular office hours or split shifts.

Selling is now more and more about relationship management leading to repeated sales - rather than just clinching a one off deal.

Am I required to do a placement?

This is a knowledge based distance learning course. No previous sales or marketing experience is needed and it doesn’t t require you to have a placement. However, any work practical experience would be an advantage to you.

Great news! If you study this course you have the option to either fund the course yourself privately, or we are able to offer you the course funded using a 19+ Advanced Learning Loan. Please click the “fees tab” for more information on how you can fund your course.

Syllabus

Unit One: Understanding laws and ethics of selling (Y/502/7482)

On completion of this unit you will:

• Understand the laws affecting selling
• Understand the ethics of selling

Unit Two: Preparing and delivering a sales presentation (R/502/7500)

On completion of this unit you will:

• Be able to prepare a sales presentation
• Be able to deliver a sales presentation
• Be able to evaluate a sales presentation

Unit Three: Handling objections, negotiating and closing sales (Y/502/7501)

On completion of this unit you will:

• Be able to prepare to handle objections, negotiate and close the sale
• Be able to handle objections
• Be able to negotiate with the customer
• Be able to close the sale

Unit Four: Understanding influences on buyer behaviour (D/502/7502)

On completion of this unit you will:

• Understand buyer decision making processes and their impact on the sales cycle
• Understand how to respond to the buyer at each stage of the decision making process

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 170 hrs.

The Access to Higher Education (A2HE) Consortium is a group of organisations who work together to promote and deliver excellence within the A2HE experience. By working in partnership the A2HE Education Consortium is able to call upon the significant expertise of each partner organisation to deliver the best possible learning journey and experience for our A2HE learners.

Access to Higher Education courses are ideal for learners wanting to start a university course but that have no formal qualifications. By working in partnership the A2HE Consortium is able to:

• Recruit, signpost and navigate learners through their decision to register on an A2HE programme of study.
• Provide learners with the most comprehensive Information, Advice and Guidance prior to registration.
• Provide learners with a range of funding options including; payment in full, payment using consumer credit and payment using a government backed Advanced Learning Loan.
• Give learners access to cutting edge technology to support the delivery of their A2HE programme.
• Allow learners to customise their A2HE programme so that it is bespoke to their own learning needs, challenges them throughout and delivers additional learning in areas such as Maths, English and Soft Skills (Confidence, Resilience, Team working etc.).
• Learners access high quality learning materials that are rich and engaging supported by a team of committed and talented tutors and assessors.
• Course accreditation and certification from Open College Network West Midlands, a QAA (Quality Assurance Agency for Higher Education) licenced Access Validating Agency (AVA).

Who are the partners?

The Stonebridge Group (SAC) The Stonebridge Group of Training Companies is a conglomerate of 6 separate independent training providers established in 1997 and continually growing. Currently the group trains more than 70,000 learners per annum in a wide range of subjects areas from A-Levels to Web Design and IT with everything in-between. The Group currently employs almost 200 staff who work in all areas including learner recruitment, course development, course delivery, admin, finance and tutorial support Stonebridge Associated Colleges are currently a Gold Trusted Merchant with an average Service Rating of over 98% from 854 Independent Feefo Reviews. The Group specialises in training, digital marketing and learner recruitment including advice and guidance to ensure the right learners are placed on the right programme of study. Please click here for more information
Pearltech UK Ltd (PEARL) PEARL (Personalised e-Assisted Responsive Learning) is uniquely innovative Virtual Learning Environment (VLE) that delivers customised and responsive learning based on individual learner’s needs. The system is available entirely online which means that learners can access all aspects of their learning, assessment and eportfolio 24/7 and from any location in the World using a variety of devices. Pearl encourages learner development beyond academic skills and includes proprietary responsive algorithms which present different learning exercises or challenges unique to each learner. This means that every learner has the ability to customise their course and to enrich their learning experience.
Enabling Development Opportunities Ltd (EDO) EDO has been working with businesses and learners since 2007. The team of directors and staff have decades of experience in skills training. All learners are supported throughout their studies by a talented group of tutors and assessors who are responsible for ensuring that all learners on the A2HE programmes are supported in a way that makes them feel “special” and gives them the best possible chance of succeeding. As part of the A2HE Consortium, EDO are responsible for delivering the training and accessing Advanced Learning Loan (if required) funding for learners. EDO also quality assure the programmes and claim the final certificate for learners from Open College Network West Midlands on successful completion of the A2HE programme. Please click here for more information

The Advanced Learning Loan (ALL) Consortium is a group of organisations who work together to promote and deliver excellence within the ALL experience. By working in partnership the ALL Education Consortium is able to call upon the significant expertise of each partner organisation to deliver the best possible learning journey and experience for our Advanced Learning Loan learners.

Advanced Learner Loan funding is ideal for learners who are not able to fund their own learning and are seeking a government backed loan in order to do so. By working in partnership the ALL Consortium is able to:

• Recruit, signpost and navigate learners through their decision to register on a programme of study using an Advanced Learning Loan.
• Provide learners with the most comprehensive Information, Advice and Guidance prior to registration.
• Provide learners with a range of funding options including; payment in full, payment using consumer credit and payment using a government backed Advanced Learning Loan.
• Give learners access to cutting edge technology to support the delivery of their Advanced Learning Loan funded programme.
• Allow learners to customise their Advanced Learning Loan funded programme so that it is bespoke to their own learning needs, challenges them throughout and delivers additional learning in areas such as Maths, English and Soft Skills (Confidence, Resilience, Team working etc.).
• Learners access high quality learning materials that are rich and engaging supported by a team of committed and talented tutors and assessors.
• Course accreditation and certification from various Ofqual regulated Awarding Bodies.

Who are the partners?

The Stonebridge Group (SAC) The Stonebridge Group of Training Companies is a conglomerate of 6 separate independent training providers established in 1997 and continually growing. Currently the group trains more than 70,000 learners per annum in a wide range of subjects areas from A-Levels to Web Design and IT with everything in-between. The Group currently employs almost 200 staff who work in all areas including learner recruitment, course development, course delivery, admin, finance and tutorial support Stonebridge Associated Colleges are currently a Gold Trusted Merchant with an average Service Rating of over 98% from 854 Independent Feefo Reviews. The Group specialises in training, digital marketing and learner recruitment including advice and guidance to ensure the right learners are placed on the right programme of study. Please click here for more information
Pearltech UK Ltd (PEARL) PEARL (Personalised e-Assisted Responsive Learning) is uniquely innovative Virtual Learning Environment (VLE) that delivers customised and responsive learning based on individual learner’s needs. The system is available entirely online which means that learners can access all aspects of their learning, assessment and eportfolio 24/7 and from any location in the World using a variety of devices. Pearl encourages learner development beyond academic skills and includes proprietary responsive algorithms which present different learning exercises or challenges unique to each learner. This means that every learner has the ability to customise their course and to enrich their learning experience.
Dimensions Training Solutions (DTS) DTS was originally formed in 1973 and has been responsible for training thousands of apprentices and adult learners since then. DTS aim to help learners broaden their skills, gain knowledge; build on experience, to make a positive change to their career and life with dozens of apprenticeships and distance learning QCF courses that can really kick start a new career. Judged Good by OFSTED in October 2015: Just some of the reasons why DTS are a GOOD Training provider, very close to OUTSTANDING, but we don’t like to brag... Learners really enjoy their learning Effective employer involvement helps learners to link work-related activities well with their qualification Good quality workplaces, with a diverse range of clients Highly effective development of Apprentices’ English & Maths skills Employers provide a high quality working environment Consistent, high level of achievement for learners As part of the ALL Consortium, DTS are responsible for delivering the training and accessing the Advanced Learning Loan (if required) funding for learners. DTS also quality assure the programmes and claim the final certificate for learners from the relevant awarding body on successful completion of the programme. Please click here for more information

What's included

What's Included

• All study materials
• Study Guide
• Full Tutor and Admin support
• The course fee includes the awarding body registration and certification fee (valued at up to £75.00).

Tutor Support

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

Qualifications

Qualification: ISMM Level 3 Certificate in Sales and Marketing QCF

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Institute of Sales & Marketing Management

ISMM are the Institute of Sales & Marketing Management. Established in 1911 and formerly known as the Sales Managers Association they promote professionalisation of the sales industry. As well as being a membership organisation they provide a range of Sales & Marketing qualifications for the industry as well as ongoing continuous professional development support. They are the foremost authority on Sales & Marketing and are committed to developing sales talent in the UK. As an awarding body they are the only professional sales organisation recognised by Ofqual. ISMM have a track record of promoting sales as a career, standards of professionalism, ethics, the integrity of selling and the sales process. All profits made through their activities are reinvested in pursuit of these aims and values which can be summarised by their mission statement:

“To be the body that represents professional sales people worldwide. To ensure that sales standards of excellence are maintained through our qualifications and to gain the recognition of sales as a profession by creating an informed ISMM membership community, providing education, guidance, information and encouragement.”

Any award from ISMM is one from a long established brand that has real gravitas and respect from employers.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Institute of Sales & Marketing Management

ISMM are the Institute of Sales & Marketing Management. Established in 1911 and formerly known as the Sales Managers Association they promote professionalisation of the sales industry. As well as being a membership organisation they provide a range of Sales & Marketing qualifications for the industry as well as ongoing continuous professional development support. They are the foremost authority on Sales & Marketing and are committed to developing sales talent in the UK. As an awarding body they are the only professional sales organisation recognised by Ofqual. ISMM have a track record of promoting sales as a career, standards of professionalism, ethics, the integrity of selling and the sales process. All profits made through their activities are reinvested in pursuit of these aims and values which can be summarised by their mission statement:

“To be the body that represents professional sales people worldwide. To ensure that sales standards of excellence are maintained through our qualifications and to gain the recognition of sales as a profession by creating an informed ISMM membership community, providing education, guidance, information and encouragement.”

Any award from ISMM is one from a long established brand that has real gravitas and respect from employers.

Career Transition Partnership (CTP)

We are proud to be working with Career Transition Partnetship (CTP) as a CTP Preferred Suplier. We are able to offer ex-service personnel access to funding for our whole range of military resettlement courses.

As a CTP Preferred Supplier we are able to accept your IRTC (Individual Resettlement Training Costs) grant or ELC (Enhanced Learning Credits) for any of the following courses:

• Assessing Vocational Achievement (CAVA)
• Beauty Therapy (Massage Route) Dual Course
• Business Administration
• Certificate in Education and Training
• Counselling Skills
• Early Years Workforce (Early Years Educator)
• Foot Health Care Practitioner
• Health and Social Care (Adults)
• Hospitality Supervision and Leadership
• Playwork (NVQ)
• Preparing to Work in Adult Social Care
• Principles of Customer Service course
• Principles of End of Life Care Course
• Specialist Support for Teaching and Learning in Schools
• Supporting Teaching and Learning in Schools Certificate

If you are ex-service personnel and would like more information on how to claim this funding, please contact the college or speak to your Service Resettlement Advisor.

For more information on CTP, please visit www.ctp.org.uk

Study Options

In order to offer our students the most convenient and flexible distance learning courses, Stonebridge Associated College offers you the option to study for your course via two methods:

• 1. Via the traditional paper-based method.
• 2. Through the online method.

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 170 hrs.

Further Information

If you would like any further information regarding this course, please call an advisor today on 0121 392 8288 ( or email enquiries@stonebridge.uk.com

Tutor Support

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

Student Zone

We understand that studying from home may be a new experience for you. You may even be feeling a bit apprehensive because you will not be studying in a traditional "classroom environment".

To help you overcome these concerns we have developed the Student Zone. The Student Zone, to which all of our students receive access, encourages a high level of interaction with your tutor and other like-minded students. Within this area you can:

• Access the Student Learning Community which allows you to connect with fellow students and gain the help and support you need.
• View your tutor's feedback on your marked assignments.
• View optional reading lists for your course (where available).
• Access free online games, for when you need a break from studying.
• View the study guide with plenty of useful hints and tips on how to get the most out of your course.
• Access free courses such as: Improving Learning Skills; Job Interview Skills; The Effective Learner; Goal Setting and Time Management; and Ten Tips to Complete a Good Test Paper.
• Find details on our generous Referral Programme.
And don’t forget our Facebook page where you will find tips, resources, games, competitions, and plenty of engagement and interaction from fellow students.