*Discount code will be given once enrolled on 1st course. 2nd course offer does not apply to Access to HE Diplomas, RQF or QCF courses and must be less value than 1st course.
Customer care is important in every customer focused industry, good customer service is always the necessary element to the running of a successful business, however big or small. The courses that we offer will provide you with the essential skills to offer an improved level of customer service which can be applied to almost any sector or industry.
Our courses will also teach you the essential customer service skills and how to implement a customer care programme and why it's important. You’ll also be taught how to make customers feel appreciated and develop the interpersonal skills that are required to help you deal with difficult customers. Our customer relations course will help you to develop positive working relationships with customers and offer them an improved level of service.
Customer relationship management is particularly essential for customer-focused roles, as such as a receptionist or even in a retail environment. You'll also have the option to undertake further study either in the same subject or in a related subject area.
You’ll learn aboutt:
You are eligible to enrol on our NUS Extra scheme from just £12 and claim big discounts. As a registered Stonebridge student, you can use the NUS extra card to get money off:
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NEW – Over 19 and living in the UK? Limited number of 19+ loans available on the following courses.
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