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Byte Size Learning Skills

*Discount code will be given once enrolled on 1st course. 2nd course offer does not apply to Access to HE Diplomas, RQF or QCF courses and must be less value than 1st course.

Byte Size Learning Skills Courses

Byte Size Learning Skills Courses

Have you ever wanted to try something brand new but don't want to commit long-term? If the answer to this question's yes, then maybe you'd like to try one of our Byte Size Learning Skills courses. We offer these courses within a wide range of subjects, from Accounting for Companies, Bookkeeping, Product and Service Management and Customer Care.

We offer a range of accounting and business courses where the main focus is company accounts and the main features of company accounts. There are also courses that explore the importance of communication in business. The best thing is that the courses are extremely flexible and can be studied in your own time, whenever it suits you.

Our Byte Size Learning Skills are available in many other subject areas as well, including social care, communication courses, human resources courses, logistics courses, presentation skills courses, marketing courses, public speaking courses, legal training and reception skills courses.

You can learn about:

  • The factors that make up effective communication
  • Different types of media available for delivering advertising messages
  • Delivering better customer care through telephone contact
1 LESSONS  
£69.99
In this course, we look at the price and place elements of the marketing mix. Pricing is a key ingredient of the marketing mix and one that creates revenue. We look at three ways of deciding pricing levels in the market and show the importance of a marketing-orientated approach. Generally, price is a controllable variable in the mix. In the UK, there are new challenges to ... full details
1 LESSONS  
£69.99
In this course, you are introduced in detail to the concept of work, with our main focus upon paid work within the employment relationship. In Section 1, we look at the meaning of work, both historically, when we revisit the ideas of Weber and Marx, and within contemporary British society. We then go on to look at how jobs and occupations are categorised, the ... full details
1 LESSONS  
£69.99
This course looks at the charecteristics of a Business Plan, Market Research and Finance. full details
1 LESSONS  
£69.99
In this course, we have set the stage for more detailed investigation of organisations and how they exist in today's business environment. We look at the functioning of organisations and relate these ideas back to the early researchers and theorists. In this course, we help you to explore the nature and purpose of organisations and to understand and identify ... full details
1 LESSONS  
£69.99
Taylor suggested that workers were fundamentally economic animals. He also suggested that systematic soldiering, where workers came together to hold down production, would be cured when managers began to do their jobs properly, that is, to relate directly to each worker and satisfy his or her personal self-interest. For, as Watson (1987) put it, Taylorism suggests that each... full details
1 LESSONS  
£69.99
The aim of this course is to help you develop a marketing 'package' that will successfully meet customers' needs. By the end of this course, you will be able to: define your typical customer determine what they want decide why they will buy from you produce a personalised plan of campaign for your market research identify your firm's ... full details
1 LESSONS  
£69.99
The current term used to describe the payment arrangements for people at work is reward, and this is associated closely with the idea of linking payment to performance. This, in turn, is inextricably linked with the idea of Human Resource Management that has the potential to transform the people management processes in and around organisations. In this course, we  ... full details
1 LESSONS  
£69.99
This Social Care - Skills Course has been structured so that students can choose exactly the area they need to develop by setting their own learning priorities. These courses can be used by qualified social workers in practice as a source of professional updating, as well as by trainers, lecturers and practice teachers as a source of learning material. They can also be ... full details
1 LESSONS  
£69.99
The measurement of profit and financial position is not as precise and objective as you may, at first, imagine. In order to prepare the profit and loss account and balance sheet, we have to employ estimates and assumptions. As a result, the portrayal of the financial health of a business can vary according to the particular estimates and assumptions that we make. There are ... full details
1 LESSONS  
£69.99
In this course, we look at the development of integrated marketing communications plans. After completing this course, you should be able to: understand the importance, meaning, and complexities of planning integrated marketing communications identify the key elements of planning integrated marketing communications understand and explain the key inputs to this ... full details
1 LESSONS  
£69.99
In this course, we concentrate on strategy and planning. We explore how the ideas we investigated earlier of the marketing mix, research methods and organisational issues related to marketing can be brought together into a unified whole, implemented and controlled in a way to ensure that organisational business objectives can be met. In the first part of the course, we ... full details
1 LESSONS  
£69.99
The purpose of this course is to develop understanding of the marketing mix. The marketing mix is comprised of the tools available to a marketer in order to optimise the return from the exchange of value with customers and consumers. It does not relate simply to the elements of a product or service - rather it identifies all the variables over which a marketer has ... full details
1 LESSONS  
£69.99
This Social Care - Skills Course has been structured so that students can choose exactly the area they need to develop by setting their own learning priorities. These courses can be used by qualified social workers in practice as a source of professional updating, as well as by trainers, lecturers and practice teachers as a source of learning material. They can also be ... full details
1 LESSONS  
£69.99
One way of considering how managers use information is in terms of three levels, as professionals, experts, and innovators. As professionals, we use the information available in the organisation, or gathered from outside, to perform our duties responsibly by following accepted procedures. As experts, we use information to enhance our understanding of how our business ... full details
1 LESSONS  
£69.99
What is the difference between a team and a group? You may be wondering why such an apparently pedantic question is asked. However, the distinction between a team and a group has many implications for organisations and, in particular, the role of the manager, and is therefore worth exploring in some detail. In this course, we shall explore the development of a collection... full details
1 LESSONS  
£69.99
The idea that information is a resource may not be new, but its significance is often misunderstood. Other resources, such as people, machines and money, are considered together but information is considered separately. Perhaps information is not like these other resources. Perhaps it cannot be used as a substitute for them, in an economic sense. For example, we can ... full details
1 LESSONS  
£69.99
Technology as a means to facilitate the production of goods and services has always been with us. Technology describes systems of production on which all human beings depend, to a greater or lesser extent. These systems range on a continuum from the very primitive basic tools to the very sophisticated micro-electronics. Our focus in this course is on technology and ... full details
1 LESSONS  
£69.99
Training activity may place emphasis on a number of different factors: the development and acquisition of knowledge the development of skill the changing of attitude. Defining the current position and identifying what is needed in the future in each of these areas is a complex and challenging task for managers. Every individual employed in the organisation ... full details
1 LESSONS  
£69.99
In this course, we look at buyer behaviour, market segmentation and marketing research. We review the importance of understanding the market as the first step in delivering the organisation's marketing objectives. The course will cover one of the most important marketing tools, market segmentation. In this course, you will look at the early stages of the plan, ... full details
1 LESSONS  
£69.99
In this course you will be introduced to a range of legal relationships. The term "legal relationships" is used here to mean those associations which arise in commercial situations. At the end of your study of this course you will be able to: distinguish between different forms of business organisation explain the advantages and disadvantages ... full details
1 LESSONS  
£69.99
It was Henry Ford who was described as both the world's best and the world's worst marketer. The design development and launch of the black Ford Model T was classic marketing. Henry Ford identified a need for an automobile that, whilst a luxury, should be affordable. The development of mass-production techniques to produce the car was a planned strategy to enable ... full details
1 LESSONS  
£69.99
In this course, we look at marketing communications or the promotion element of the marketing mix. We use the term marketing communications to avoid confusion between promotion (one of the 4 Ps of the marketing mix) and sales promotion (a short-term tactical tool which can be used with advertising, publicity or other mechanisms to reach the audience). Most marketers are ... full details
1 LESSONS  
£69.99
This course aims to help you produce an effective direct mail and/or telemarketing campaign using well-proven rules. By the end of the course you will be able to: understand how to choose the most appropriate direct marketing method(s) for you. plan a direct marketing campaign. produce successful direct mail and/or carry out effective ... full details
1 LESSONS  
£69.99
IT has powerful effects in a globally-networked world. IT-based information systems have enormous potential to enhance important business features such as productivity, profitability, quality, customer service, creativity, and decision making. We now need to consider what we have to do if we want to successfully implement IT-based information systems. We see how they ... full details
1 LESSONS  
£69.99
In this course, we introduce theoretical frameworks of communication which can be applied to people in organisations. Also we establish the importance of communication at all levels and within all areas of organisations. "Why don't you people communicate?" is far too often the exasperated outburst from customer to supplier, from supplier to customer, from ... full details
1 LESSONS  
£69.99
The purpose of this course is to consider in detail some of the legal obligations which are imposed on those who sell or produce goods and services. The aim is to build upon your knowledge of the contractual rules which are imposed on such persons and to demonstrate how these are reinforced by other provisions. It is also important that you can identify the correct set of ... full details
1 LESSONS  
£69.99
The analysis of the market is an important part of any overall evaluation or implementation of a marketing strategy. The techniques employed by analysts can be used to assess the correct marketing mix, changing market structures, support or reject hypotheses that have been proposed and forecasting or estimating market potential, to name but a few. This course looks at the ... full details
1 LESSONS  
£69.99
The exchange of work for payment is a practice as old as human civilisation and as modern as today's newspaper. We hear of "fat cats" earning too much and we hear of junior hospital doctors enduring the stress of working too much and earning too little. We hear much less about the mechanisms whereby the people looking for work and employers looking for people ... full details
1 LESSONS  
£69.99
Organisational culture is an extremely difficult issue to define since there are so many inter-relating components: Power -- Who holds the legitimate authority and who makes the decisions in the organisation? These authority figures and decision makers may not be the same people. Politics -- What types of different relationships exist in the organisation and whose ... full details
1 LESSONS  
£69.99
Aim To improve the profitability and overall efficiency in the smaller business unit by practical communication. Objectives By the end of this short course, you will: appreciate the benefits of effective communication be able to make profitable use of the techniques within your own business. full details
1 LESSONS  
£69.99
Delivering a good performance at work has been shown to be a function of ability, experience, reward and, above all, motivation. We are purposive beings and we continually select goals which are important to us and seek to achieve them. It is this goal-directed activity we call motivation. Given the importance of employees as an organisational resource, it is obviously ... full details
1 LESSONS  
£69.99
The changing nature of the general business environment offers organisations both opportunities and threats. We can identify key drivers for specific organisations within this environment.  The monitoring of the environment is a key activity for all businesses. We need to look at the competition and what is happening in the competitive environment, the environment that... full details
1 LESSONS  
£69.99
Any organisation -- in industry, commerce, education, politics, charity, or even the military -- develops and changes over time. Such changes are often related to an organisation's growth. It is possible to build up a picture of the principles of development which a typical organisation will follow. After participating in this course, you should be able to: ... full details
1 LESSONS  
£69.99
In this course we discuss the human experience of pain. We review the history of pain, distinguish between acute and chronic pain, and discuss the modulation of pain. full details
1 LESSONS  
£69.99
You are probably familiar with the accounting term 'balance sheet'. However, relatively few of you will probably really understand what a balance sheet really is or what it purports to show. In this course we shall see that the balance sheet aims to provide a statement of financial position by setting out the resources of the business, on the one hand, and the ... full details
1 LESSONS  
£69.99
All organisations, whatever their size and whether in the public or private sector, operate in a constantly changing environment. As it changes, this business environment offers organisations the opportunities they need to develop and grow. It may, for example, offer new markets to exploit, new technology to develop new products and new processes, ideas on how to manage ... full details
1 LESSONS  
£69.99
Marketing has a key functional role as the only part of the organisation which has proactive contact with customers; it is the bridge to the customer and the consumer. This is the aspect of marketing which most people recognise, and which can be thought to be marketing's sole role. But unless marketers take an active part at corporate level it is unlikely that the ... full details
1 LESSONS  
£69.99
Many businesses operate a traditional strategy in their approach to planning, mainly because their activities are relatively predictable and regular. With an agreed strategy, a detailed plan can be produced with short, medium and long-term goals, with details of what has to happen, who is involved, when it should happen, how it should happen, where it should happen, and ... full details
1 LESSONS  
£69.99
In this course, you will learn about how plans for information systems can be implemented and once they are implemented, how they should be managed. Considering how systems may be implemented leads us to consider what methods can be used, whilst determining how they should be managed requires us to consider what control needs to be applied to the implemented system to ... full details
1 LESSONS  
£69.99
In this course we look at the concept of the human resource specialist being a consensus negotiator.  This is one of the seven fundamentals of contemporary HRM: a broadening of the personnel/HR role to encompass the situation where managers were no longer in a position to make unilateral decisions. It was necessary to win employee consent. We look at the progress of... full details
1 LESSONS  
£69.99
The aim of this course is to help businesses to understand the benefits of using information technology to make their business more effective and efficient. By the end of the course you will be able to: Understand the business benefits of Information Technology Appreciate the range of uses of IT in business Identify specific uses for IT in your business ... full details
1 LESSONS  
£69.99
The aim of this course is to help you develop a marketing 'package' that will successfully meet customers' needs. By the end of this course, you will be able to: define your typical customer determine what they want decide why they will buy from you produce a personalised plan of campaign for your market research identify your firm's ... full details
1 LESSONS  
£69.99
In this course, we explore the dramatic effect that connection and networking can have on the power of information systems that are based on the exploitation of modern IT. We are therefore developing the important concept of integration. Integration can have important strategic effects. In this course, you see just what these effects are in the fields of managing in a ... full details
1 LESSONS  
£69.99
However talented you are and how ever good at your job you are, you will not be able to achieve very much unless you can deliver your message and yourself effectively. In this course, firstly we look at the process of delivering an effective oral presentation. Related to this skill is the skill of running effective meetings and of interacting with your work colleagues. ... full details
1 LESSONS  
£69.99
This Social Care - Skills Course has been structured so that students can choose exactly the area they need to develop by setting their own learning priorities. These courses can be used by qualified social workers in practice as a source of professional updating, as well as by trainers, lecturers and practice teachers as a source of learning material. They can also be ... full details
1 LESSONS  
£69.99
In this course, we examine leadership in organisations. We first of all highlight that leadership is one of the key managerial roles and assert the importance to organisations of effective leadership. Leadership skills and the sources of a leader's power are then explored and we make clear that formal management position is just one of these. The sources of a ... full details
1 LESSONS  
£69.99
In this course we look at the management of pain. We start by considering the World Health Organisation analgesic ladder of pain management. We then look in more detail at the use of drugs in pain management and we consider drug dependence and "the pain habit". full details
1 LESSONS  
£69.99
The marketing departments of today have developed from a more narrowly focused function, that initially included only advertising and sales, to include public relations and sales promotion. Just as finance is concerned with money in all its forms, so marketing has communication as its prime focus. Marketing acts as a communications conduit between the organisation and its ... full details
1 LESSONS  
£69.99
To ensure that the objectives set out in the marketing plan are met, it is essential that the marketing mix is developed and successfully targeted in the market place. A key element of the marketing mix is the product or the service a firm offers. We start this course on product and services management by defining a product and a service, and identifying some similarities ... full details
1 LESSONS  
£69.99
In this course we look at the development of chronic pain. We start by looking at how different types of pain are transmitted: in particular, we look at the role played by peripheral sensitisation and hyperalgesia in transmitting chronic pain. We then consider the role of a range of chemical mediators in transmitting pain. Next, we look at drugs that relieve pain by ... full details
1 LESSONS  
£69.99
In this Course, we consider change and transition and the reasons for this process of change, particularly as it affects the organisations and institutions of our society. If we were somehow transported in time back to the mid-nineteenth century, we know that many things would be unfamiliar, strange or unusual. While nineteenth-century Britain would be unmistakably ... full details
1 LESSONS  
£69.99
There are many ways of giving orders. One extreme is the 'dictator' type of manager who is dominating, makes quick decisions, overrules anyone who dissents and, as a consequence, ends up with poor decisions. At the other extreme you might find the 'country club' type of manager who ensures that everyone feels good, but little action is taken or progress ... full details
1 LESSONS  
£69.99
Most of the research into human motivation has been carried out in respect of work. Some of these ideas and research results are complex, with Researchers attempting to identify the factors that motivate, or prevent motivation in people. After participating in this course, you should be able to: describe the motivational theories of Herzberg and Maslow briefly ... full details
1 LESSONS  
£69.99
This course aims to introduce the student to market research and strategy. full details
1 LESSONS  
£69.99
This aim of this course is to enable small business owners/managers to recruit and employ people effectively. At the end of this short course you will be able to: Assess your recruitment needs Identify the most effective method of recruitment Apply the aspects of employment legislation relevant to the size of your business Motivate, appraise and reward your ... full details
1 LESSONS  
£69.99
Communication is essential in all business. It is important at all levels and in all areas of organisations what ever they do and where ever they are. In this course we look at some basic communication theory that you need to understand to help you communicate more effectively.  Communication is a complex subject as we, as human beings, are complex, our work tasks are ... full details
1 LESSONS  
£69.99
In this course, we are concerned with dissatisfaction. Grievance is a solemn word that we rarely use in general conversation, but has a specific meaning when applied in the workplace. It describes a feeling of dissatisfaction by an individual employee which is sufficiently strong for that person to decide to "take on" the employer, by formally expressing that ... full details
1 LESSONS  
£69.99
The concept and practice of marketing is concerned with putting the customer first. The working definition of marketing used in this course expresses this idea neatly: "The achievement of corporate goals through meeting and exceeding customer needs better than the competition." We can think of marketing as a philosophy that underpins and drives the ... full details
1 LESSONS  
£69.99
In this course we look at the pharmacology of pain control. We start by defining the most important terms used in the course, then go on to discuss an important group of drugs - the non-steroidal anti-inflammatory drugs or NSAIDs. We consider the mechanisms of NSAIDs, their therapeutic uses and some of the side effects which can be associated with them. Next, we ... full details
1 LESSONS  
£69.99
In this course we look in depth at Advertising, one of the main tools of contemporary marketing communications of the promotional mix. After completing this course, you should be able to: compare and contrast the different views about how advertising might work evaluate the issues in designing and implementing advertising messages understand the different types... full details
1 LESSONS  
£69.99
This Social Care - Skills Course has been structured so that students can choose exactly the area they need to develop by setting their own learning priorities. These courses can be used by qualified social workers in practice as a source of professional updating, as well as by trainers, lecturers and practice teachers as a source of learning material. They can also be used... full details
1 LESSONS  
£69.99
Psychology as a body of knowledge is used by a large proportion of industrial, business and commercial organisations in the private sector and also many areas of the public sector. The application of psychology in organisations can range from situations where large overall programmes are in place to smaller departmental initiatives where psychological techniques, such as ... full details
1 LESSONS  
£69.99
Every year thousands of new businesses are created. A few will grow to become global companies employing thousands of people, others will never make the world stage; in fact, the majority will cease trading within two or three years. To survive, managers need a good understanding of the business environment, the opportunities and threats it offers, a realistic ... full details
1 LESSONS  
£69.99
In this course you gain an insight into the way in which the law of the European Union (European Community law) impacts upon the business community at a national level. The European Union now represents a vast market and a window of opportunity for UK business and commerce. The basic principles which underpin the European Union are well known - the freedom of movement of... full details
1 LESSONS  
£69.99
This Social Care - Skills Course has been structured so that students can choose exactly the area they need to develop by setting their own learning priorities. These courses can be used by qualified social workers in practice as a source of professional updating, as well as by trainers, lecturers and practice teachers as a source of learning material. They can also be ... full details
1 LESSONS  
£69.99
In this course we explore the nature and purpose of the cash flow statement. We shall see that this financial statement provides important insights to the financial health of a business. It is regarded, along with the profit and loss account and balance sheet, as a primary financial statement. By the end of this course, you should be able to: discuss the purpose of ... full details
1 LESSONS  
£69.99
This course aims to teach you how costing and pricing can help you to make better business decisions. full details
1 LESSONS  
£69.99
This course aims to introduce people to the key principles of managing performance and how to handle Employee Relations matters in a professional and proactive manner. The course offers the essential knowledge and skills required to ensure performance is managed effectively and efficiently. At the end of the course, students will be able to: Understand how to ... full details
1 LESSONS  
£69.99
What do you think of when someone says the word "management" Perhaps you think of a factory with employees toiling away on the "shop floor" watched over and directed by the "management" in their white coats or pinstripe suits from their offices "upstairs"; or a design department with managers acting as a focus of co-ordination for ... full details
1 LESSONS  
£69.99
Running a small business has a lot in common with the 'swamp theory', ie when you're up to your eyes in alligators, it's difficult to remember that your original idea was to drain the swamp! At the end of this short course, you will: Be able to take time to think, and Evaluate what you are trying to achieve, and How you are going about achieving... full details
1 LESSONS  
£69.99
The aim of this course is to help to identify, and to assist in developing, appropriate self and business management skills, to enhance your own and your team's performance, efficiency and profitability. At the end of this short course you will: be better able to control your business for improved profitability have a more positive and successful team. full details
1 LESSONS  
£69.99
Limited companies are the most important form of business organisation within capitalist countries. Indeed, it is difficult to see how capitalism could have taken root so effectively without this particular vehicle for business activity. In this course, we identify the key features of the limited company that has made it such a successful form of business organisation. We ... full details
1 LESSONS  
£69.99
The aim of this course is to teach the student how management accounts help the business survive and prosper. full details
1 LESSONS  
£69.99
The aim of this course is to introduce the student to the aspects that need to be considered when planning a successful new business. full details
1 LESSONS  
£69.99
Businesses survive by selling products. These products may be goods, like food or washing machines, or services, like banking. Producing these is what the business does to make money. Porter in his model identifies operations as a primary activity that produces these products and services. It is a key element in the transformation model of organisations in which inputs are ... full details
1 LESSONS  
£69.99
This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as people, not merely as accounts. By the end of this course, you will: recognise why you need a customer care programme. have an action plan to install a customer care programme in your business. understand customer care skills and... full details
1 LESSONS  
£69.99
This course aims to be a guide to PAYE, National Insurance, VAT and schedule D Income Tax. full details
1 LESSONS  
£69.99
Whether you left school last year or many years ago, you may find that your learning skills - reading, studying, note-taking, and assignment preparation - need to be changed or improved to cope with the demands of  your degree or diploma examinations. In this course, you will be able to assess your learning style and study skills and, if necessary, develop new ... full details
1 LESSONS  
£69.99
  This course deals with how to get your message across to your customers. full details
1 LESSONS  
£69.99
How your accounts are prepared. What they mean to you, your creditors and the Inland Revenue. full details
1 LESSONS  
£69.99
This course is a guide to finance and budget planning. full details
1 LESSONS  
£69.99
In this course you will be introduced to the law of contracts. If there is one pervasive activity in the world of commerce it is involvement in contract. All of the following are achieved through the medium of contracts. It is essential, therefore, that you learn and understand the basic rules which govern contractual relationships. sales of goods and the provision of... full details
1 LESSONS  
£69.99
Businesses are created with the intention of producing wealth for their owners and profit is a measure of the wealth that has been created during a particular period. Profit is generally considered to be the most important measure of business performance and the amount of profit generated by a business is reported in a profit and loss account. In this course, we provide an... full details
1 LESSONS  
£69.99
This course is concerned with company accounts. We shall see how the basic profit and loss account and balance sheet is adapted and extended to deal with this type of business organisation. We shall also consider the framework of regulations, legal and otherwise, that prescribe the way in which the accounts of limited companies are prepared and presented. By the end of ... full details
1 LESSONS  
£69.99
Communication is of vital importance in an organisation. This communication can take many forms. In this course, we look at the written form, and how to get the maximum benefit from your business writing whether it is a short memo, a letter or a formal report. This will also help you with all your written communication including preparing assignments in your study ... full details
1 LESSONS  
£69.99
In this course we deal with the need for law in our society and explain something of the origins of our legal system. People go to law in search of some remedy or are taken to court because another seeks a remedy against them. The course also deals with the difference between common law and equity but more importantly there is some discussion about the rights and remedies ... full details
1 LESSONS  
£89.99 £67.00
Welcome to the world of Currency Trading. The Foreign Exchange (Forex) market is the largest marketplace in the world, trade online from anywhere in the world 24 hours a day. Currency trading is similar to Stock and Futures Trading but with many advantages. Understand the fundamentals of trading, opening a trading account and learn to buy and sell currencies on your ... full details
1 LESSONS  
£69.99
This course requires no previous knowledge of accounting or finance. This course is a guide to how computers can help you with your accounting. full details
1 LESSONS  
£69.99
In organisations today, we might consider the proposition that traditional contracts of employment were gradually being replaced by contracts for performance. Despite this change of emphasis, all those who are employed by another party have a contract of employment. This is a legal requirement and it sets out the basic rights and obligations of both the employer and the ... full details
1 LESSONS  
£69.99
This course aims to show you the best methods to use in order to get paid promptly. full details
1 LESSONS  
£69.99
'Management is a practice rather than a science.' Peter Drucker (The Practice of Management, Heinemann Ltd, 1955) This is somewhat self-evident, but to try to make rules for successful management, in the same way as a chemical process, ignores the main element of variability -- namely the people involved. The activities and the role of a manager will vary ... full details
1 LESSONS  
£69.99
The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better customer care through telephone contact. At the end of this course delegates will be able to:- improve customer self esteem describe and use techniques for good telephone communication employ good practice in ... full details
1 LESSONS  
£69.99
In this course, we look at how to turn the strategic plan into reality. We consider two activities. First, creating the business plan. This is an essential communication document identifying the key issues, costs and benefits of what the organisation is trying to do. Second, project management. This is the management of one-off tasks and requires special techniques. This... full details
1 LESSONS  
£69.99
Human resource management (HRM) is regarded by Porter (1985) in his Value Chain as one of the primary activities in an organisation. It is responsible for one of the key inputs of the transformation process and it is also involved in all other functions and activities as they all have a human element. HRM is concerned with all aspects of people management in organisations, ... full details
1 LESSONS  
£69.99
In this course we examine logistics. Logistics is concerned with managing the flow of materials through an organisation to the customer. It is concerned with making things happen. It organises inputs (receipts from suppliers), supplies the transformation process (work in progress) and is finally responsible for delivering the output (finished goods) to the customer. ... full details
1 LESSONS  
£69.99
The aim of this course is to provide an overview of the benefits and legal requirements of health and safety in the workplace. By the end of this course you will be able to: Explain why health and safety are important to businesses Outline the main areas of legislation and regulation Explain what needs to be done Promote cost effective investment in health ... full details
1 LESSONS  
£69.99
The aim of this course is to provide reception staff with an understanding of the requirements and duties performed in reception, and the ability to perform these duties effectively. By the end of the course you will be able to: Describe the receptionist role in your company Be an ambassador for your company Understand the importance or receiving and greeting ... full details
1 LESSONS  
£69.99
This Bookkeeping Course is ideal for anyone wanting an introduction to bookkeeping. The aims of this Business Skills Bookkeeping Course are to: understand why book-keeping is important examine a wide variety of book-keeping options and select the one most appropriate for your business introduce value added tax practise recording financial transactions full details

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The benefits of NUS extra with Stonebridge

You are eligible to enrol on our NUS Extra scheme for just £9.99 and claim big discounts. As a registered Stonebridge student, you can use the NUS extra card to get money off:

Beauty • Eating Out • Entertainment • Fashion • Finance • Health & Fitness • Music & Technology • Supermarket food shopping & Travel

 Learn more about NUS extra

Benefits of NUS extra

Student success story

Gill's Story
Gill's Story

I’m working twice as hard and earning half as much, but I wouldn’t change for the world

When you work closely with young children, playing a part in their development, it is worth much more than you could possibly imagine. The work of a teaching assistant maybe challenging, varied and tiring but you really do “make a difference” in the lives of your young pupils...

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Latest blog posts

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Business Start Up Element 5 – Plan the Budget

Posted on 01-12-2016

Effective budgeting and forecasting are essential to the success of your business start up. You’ll need to know how to produce key financial records and statements in order to gain initial investment for your ...

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Join Other Byte Size Learning Skills Students... View Community
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19+ Advanced Learner Loan

NEW – Over 19 and living in the UK? Limited number of 19+ loans available on the following courses.

 Learn more about 19+ learning courses

Video Library

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Improve Your Career

Gain a recognised qualification...enjoy success!

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Ruth's Story

Click here to watch how we helped Ruth Realise her dreams!

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Foot Health Practitioner

View our Foot Health video.


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