Administration and Control (Byte Size) Course 1 Lessons only £69.99
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What do you think of when someone says the word "management" Perhaps you think of a factory with employees toiling away on the "shop floor" watched over and directed by the "management" in their white coats or pinstripe suits from their offices "upstairs"; or a design department with managers acting as a focus of co-ordination for specialised design activities carried out by "colleagues"
Many people have these sorts of images. Whether our experience of management is good or bad, we tend to assume that work has always been like it is today. We take for granted that organisations have people who report to others in an ordered hierarchical structure; that in the workplace there are laid down policies and procedures; that an attempt is made to define and solve problems systematically; that people are hired and promoted on merit and that attempts are made to motivate the organisation's employees. In short, we tend to regard management as a well established discipline which has been in its present form for many years.
In fact, the art of management as we know it today is vastly different from that of 100 years ago. Although we can say that management of some form must have existed to enable the planning, organising, leading and control of the work situation, we can also say that our general understanding of management has been lacking and ad hoc in the past. It is only relatively recently that concerted attempts have been made to analyse management as a separate function and to attempt systematically to improve output in the workplace by attention to it. Not until the latter half of the nineteenth century and the early part of the twentieth century were theories developed of how production processes and business organisation might be systematically managed. In this course, we consider and review some of the earliest of these theories, and their impacts, past and present.
Essentially, we look at philosophies and mechanisms which were advocated as the means by which managers could improve the effectiveness and efficiency of the production (or service provision) process.
- Effectiveness we may define as "doing the right jobs" in order to achieve the organisation's aims and objectives.
- Efficiency is sometimes defined as "doing the job right" and is a measure of how well a person or machine is performing at a given task.
For example, with modern production methods we could produce a Model 'T' Ford, as manufactured in the 1920s, with great efficiency but few would wish to buy it. So, although the work effort might be efficient it would not be particularly effective.
We look at these philosophies and mechanisms from several angles: what prompted their introduction; the circumstances in which they were introduced; their effect upon management's goals of efficiency and effectiveness; and linked inextricably with the previous factor, the effect of these changes on the performance and attitudes of the workers. This is the linchpin for successful management in almost all cases. All of these considerations have, as their basis, the concept of management control.
We consider three main areas of early management theory:
- Scientific Management as developed by Taylor and others
- Fayol's principles of administration
- Human Relations as developed by Mayo.
After participating in this course, you should be able to:
- distinguish between the concepts of management, administration, and control.
- use a present-day model to analyse what was meant by control in the time of the early management theorists.
- describe factors in the work and environmental context which affected management style and control during this period.
- list Frederick Taylor's major principles of scientific management and describe how they may be used in a particular situation.
- describe the contributions to scientific management of the Gilbreths and Gantt.
- highlight scientific management principles and techniques in a modern- day example and comment on their appropriateness for managerial control.
- explain Henri Fayol's 14 principles of management.
- explain Fayol's 'managerial activities'.
- analyse modern-day examples with reference to Fayol's managerial activities and principles of management and address Fayol's relevance today.
- describe the main findings from Mayo's relay assembly room experiment and the later experiments at the Hawthorne Plant.
- outline the impact of the Hawthorne Studies in the 1930s and 1940s on organisational studies, in particular, in the field of human relations.
- highlight human relations principles and techniques in modern-day examples and comment on their appropriateness, particularly in relation to managerial control.
- Course Syllabus
- Qualifications
- Professional Membership
- Student Community
- Fees
- Study Options
- Related Courses
- Support
- Benefits
- Superfan
- Further Info
Syllabus
Introduction
Objectives
Section 1: Control and the Art of Management
The background
Control and administration
Importance of context for management and control
The USA
Section 2: Scientific Management
Frederick Taylor
Gilbreths and Gantt
Taylorism
Scientific management today
Section 3: Principles of Administration
Henri Fayol
Fayol's 14 principles of management
Section 4: Human Relations
Elton Mayo
The Hawthorne experiments
Mayo and anomie
Human relations - implications and relevance today
Summary
Tutor-marked Question Paper
Qualifications
On completion of your course, you will receive these qualifications:
Qualification: Administration and Control (Byte Size) Certificate
Administration and Control (Byte Size) Certificate issued by Stonebridge Associated Colleges, entitling you to use the letters SAC Cert after your name.
Requirements for Entry
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
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| Payment method | Deposit | Instalments | Monthly Payments | Cashback | Cash price (inc. cashback if applicable) | |
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| Pay in full | £59.99 | |
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£59.99 | |
| Pay in Instalments* | 69.99 | |
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£69.99 | |
Professional Membership
On completion of this course you will be eligible to join the following Professional Associations(s):
On successful completion of your course your qualification is awarded. You will receive an attractively presented Diploma or Certificate issued by Stonebridge Associated Colleges, this will also allow you to use the letters SAC. Dip. or SAC. Cert. after your name.
Stonebridge Associated Colleges is one of the leading (and biggest) distance education colleges in the U.K and internationally. We have many thousands of students studying with us at any one time from locations all over the world. Our diplomas will always count towards your future, and will improve your prospects of future employment or higher level study etc. by proving that you have studied to a certain level, that you have proficiency in your chosen subjects and that you are interested in your field of choice. Education is always an investment in your future and you will find this to be the case with our qualifications in your jurisdiction.
Tutor Support
With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.
You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
Student Community
We understand that studying from home may be a new experience for you. You could even be excused for feeling a little dauntedsince you will not be studying in a traditional "classroom environment". To help our students overcome these concernswe have developed the Student Zone. The Student Zone encourages a high level ofinteraction with your tutor and other like-minded students.
All of our students receive access to the Student Zone,within this area you can:
- Access the student forum which allows you to share ideas and chat with other students.
- View your tutor's feedback on your marked assignments.
- View optional reading lists for your course (where available).
- Access free online games, for when you need a break from studying.
- View the study guide with plenty of useful hints and tips on how to get the most out of your course.
- Access free courses such as: Improving Learning Skills, Job Interview Skills, The Effective Learner, Goal Setting and Time Management, Ten Tips to Complete a Good Test Paper.
- Find details on our generous Referral Programme.
Study Options
In order to offer our students the most convenient and flexible distance learning courses, Stonebridge Associated College offers you the option to study for your course via two methods:
- 1. Via the traditional paper-based method.
- 2. Through the online method via ElearnUK.
When you study through ElearnUK you can quickly access your course material online and submit all of your question papers to your tutor online, using your unique student account. You have access to all of your course material immediately, and when you submit question papers, your tutor sends you an email containing your results and feedback.
Study Hours
This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.
The approximate amount of time required to complete the course is: 20 hrs.
Benefits
What's Included
- All study materials
- Study Guide
- Full Tutor and Admin support
Additional Benefits
This section is designed to help you with your study. It will help you to work more efficiently, manage your study time, improve your presentation of work, increase your ability to remember facts and concepts, and get the most out of your chosen course.
Studying is more than gathering information and reproducing it in assessment tasks such as essays and examinations. Studying involves knowing how to approach a problem, analysing the problem, identifying what you already know, deciding how to gather more information, and much more. This section will help you gain and improve your skills in studying.
Course outline
Studying is an active process. Open learning materials enable adult learners to take responsibility for their own learning. This course has been prepared as an open learning resource for people who wish to undertake a learning programme that involves them preparing for a period of studying. It is designed either to form part of any course of study or may be used as a freestanding guide by students.
You can use this course, as an active learner, to identify:
- what you know already
- what you need to know
- what interests you
- how to use your knowledge to enhance your critical awareness.
This course will enable you to improve your study skills and it is designed for students, practitioners and other people involved in learning and/or being assessed.
Syllabus
- Introduction and Objectives
- Learning to Learn
- Setting Aside Time for Study
- Concentration
- Effective Reading
- Effective Note-taking
- Preparing to Write
- Planning and Writing the Assignment
- Assessment
- Basic Research
- Introduction to Computers
- Spreadsheets and Excel
- Using Databases and Access
- Word Processing with MS Word
Cost of course: FREE to Elearnuk students
Cost to non-Elearnuk students: £125.00
Getting the job you want is not about following rules or giving the 'right' interview answer. It is about presenting yourself in the most authentic way that takes care of you and the interviewers at the same time. So many people throw their chances away: they do not take enough care and interview preparation time so that the whole process is enjoyable, stimulating and informative for both parties. This section aims to show you how.
This section will consider the importance of study skills and how we can identify and enhance our current skill set. We will then take a closer look at different learning styles and how knowledge of our own preferences in this area can make our learning more effective. Finally we will look at some basic time management techniques to enable you to plan and organise your studies and stay motivated.
Our friendly tutors are ready to help with any queries you may have. You need never feel stranded or cut off from help!
A collection of games to sharpen your concentration or just take time out from studying.
A collection of reference materials, links to e-journals, and reading lists compiled by our tutors
Looking for a second opinion? The forum is the place for students to share their thoughts and information with each other.
Regularly updated links to the latest news items!
Related Courses
Below you will find a list of courses that previous students have taken to complement their course. We hope that this list will give you some idea of the types of progression courses we offer, or alternative course options that may be of interest to you.
- Individual and Interpersonal Behaviour (Byte Size) - Most of the research into human motivation has been carried out in respect of work. Some of these ideas and research results are complex, with Researchers attempting to identify the factors that motivate, or prevent motivation in people. After participating... Read More »
- The Human Experience of Pain (Byte Size) - In this course we discuss the human experience of pain. We review the history of pain, distinguish between acute and chronic pain, and discuss the modulation of pain.... Read More »
- Marketing (Byte Size) - The concept and practice of marketing is concerned with putting the customer first. The working definition of marketing used in this course expresses this idea neatly: "The achievement of corporate goals through meeting and exceeding customer needs... Read More »
- Groups and Group Effectiveness (Byte Size) - Taylor suggested that workers were fundamentally economic animals. He also suggested that systematic soldiering, where workers came together to hold down production, would be cured when managers began to do their jobs properly, that is, to relate directly... Read More »
- Grievance, Discipline and Dismissal (Byte Size) - In this course, we are concerned with dissatisfaction. Grievance is a solemn word that we rarely use in general conversation, but has a specific meaning when applied in the workplace. It describes a feeling of dissatisfaction by an individual employee... Read More »
Further Information
If you would like any further information regarding this course, please call an advisor today on 01288 356 300 (International: 00 44 1288 356 300) or email enquiries@stonebridge.uk.com
