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Airline and Airport Customer Care.

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  • 100% online learning
  • 7 units
  • 140 guided learning hours

Airline and Airport Customer Care

The aim of this course is to enable students to develop the skills to care for air transport passengers whilst complying with exacting safety standards and procedures in force.

Target Audience:

Any one considering employment in, or currently employed within the air travel industry.

Qualification: Airline and Airport Customer Care

On successful completion of your course, you will receive a Stonebridge Associated Colleges Certificate of Completion.

Your course certificate will also state the number of CPD points/hours the course is eligible for.

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

The importance of the air travel industry

Passenger needs - providing a customer service experience

Airline and airport customer care

Creating a positive impression with passengers

Solving customers' problems

The importance of product knowledge

Key components of airline customer service

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

 

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
OUR PASS RATE
Professional Skills
90.9%
(National Average 82.6%)
Airline and Airport Customer Care

The aim of this course is to enable students to develop the skills to care for air transport passengers whilst complying with exacting safety standards and procedures in force.

Target Audience:

Any one considering employment in, or currently employed within the air travel industry.

Professional Skills
OUR PASS RATE
(National Average 82.6%)
90.9%

On completion of your course, you will receive a certificate:

Stonebridge Associated Colleges: Airline and Airport Customer Care Certificate

Airline and Airport Customer Care Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Stonebridge

On successful completion of your course your qualification is awarded. You will receive an attractively presented Diploma or Certificate issued by Stonebridge Associated Colleges, this will also allow you to use the letters SAC. Dip. or SAC. Cert. after your name.

Stonebridge Associated Colleges is one of the leading (and biggest) distance education colleges in the U.K and internationally. We have many thousands of students studying with us at any one time from locations all over the world. Our diplomas will always count towards your future, and will improve your prospects of future employment or higher level study etc. by proving that you have studied to a certain level, that you have proficiency in your chosen subjects and that you are interested in your field of choice. Education is always an investment in your future and you will find this to be the case with our qualifications in your jurisdiction.

The importance of the air travel industry

Passenger needs - providing a customer service experience

Airline and airport customer care

Creating a positive impression with passengers

Solving customers' problems

The importance of product knowledge

Key components of airline customer service

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

 

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
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