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Business Functions

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  • Accreditation by Qualifications Register
  • 9 units
  • 108 guided learning hours
Business Functions

This course presents an introductory over-view of the study of business organisations. The course examines business organisations in terms of their missions and values, their structures and cultures and the key organisational processes which underpin business activity. Although organisations are essentially unique, they also share common features which are explored in detail.

We also present a number of basic models for analysing business organisations and their performance. Business organisations can only be fully understood if we know how they interact with their environments and the course presents a number of ideas for analysing their interaction with their competitors, their markets and the wider set of prevailing circumstances which influence business performance.

On completion of your course, you will receive two certificates:

Certificate 1 is issued by Stonebridge Associated Colleges: Business Functions Diploma

Business Functions Diploma issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Certificate 2 is issued by ABC Awards: Level 3 Business Functions Certificate of Achievement

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Stonebridge Associated Colleges have undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

The course itself has been designed by Stonebridge Associated Colleges to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.

To view a sample of the ABC Certificate of Achievement, please click here.

To view a sample of the ABC Learner Unit Summary, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Who are ABC

ABC Awards

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government[1]. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

For more info on our awarding body, ABC awards, click here

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Anyone who is studying for or has completed a course endorsed by an Ofqual approved awarding body is eligible to join Qualifications Register.  The Qualifications Register (QR) is an independent register that aims to serve both members of the public and those professionals who hold recognised qualifications.

QR's primary aim is to provide transparency to members of the public and employers. The QR is a searchable database that allows them to find a practitioner and view the relevant qualification and endorsements the practitioner holds. The member of the public is then able to make an informed decision in relation to the suitability of the practitioner.  QR also tracks whether practitioners have insurance, again something that is useful for members of the public.  QR can also help professionals gain insurance or find professional indemnity cover.  Click here to find out more.

Members of the public can check an independent source with complete confidence that the practitioner has the qualification(s) they claim to have and that any additional CPD the practitioner has, is verified and quality assured to make sure that the CPD is being done on a regular basis. QR tracks a practitioners endorsed CPD (in unison with our CPD accreditation partner Lifetime Awarding) and other key signals to help members of the public and employers to come to a more informed decision about the professional they intend to use. This is an enormously valuable signal that's increasingly important as business becomes more deregulated and privatised.

For practitioners QR helps you market your skills, endorsements and feedback transparently to a wider audience. It also gives you access to a community to help make you more able to progress and succeed in your field of expertise.  Click here to find out more.

Unit 1: The Nature of Organisations

Introduction

Objectives

Section 1: Organisations in Business

Introduction

1.1 What is an organisation?

1.2 What do organisations do?

1.3 Organisations as systems

Summary

Section 2: Organisational Growth and Structure

Introduction

2.1 Growth

2.2 Growth in today's business world

2.3 Organisational structure

Summary

Section 3: The Organisation as a Legal Entity

Introduction

3.1 Sole traders

3.2 Partnerships

3.3 Incorporated companies

3.4 Charities

Summary 38

Section 4: Business Functions

Introduction

4.1 Porter's value chain

4.2 Inbound and outbound logistics

4.3 Operations (production)

4.4 Sales and marketing

4.5 Service

4.6 Infrastructure

4.7 Human resource management

4.8 Research and development

4.9 Procurement

4.10 Management information systems

Summary

Section 5: Organisational Culture

Introduction

5.1 National influences

5.2 What is organisational culture?

5.3 Culture change

Summary

Section 6: Information

Introduction

6.1 Nature of information

6.2 Sources of information

6.3 Accuracy of information

6.4 Information flows and management

6.5 Communication

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 2: The Business Environment

Introduction

Objectives

Section 1: Environmental Opportunities and Threats

Introduction

1.1 The organisation and its environment

1.2 Environmental analysis

Summary

Section 2: Social Environment

Introduction

2.1 Demographics and organisations

2.2 Social structures and behaviour patterns

Summary

Section 3: Economic Environment

Introduction

3.1 Macroeconomy and governments

3.2 Industrial environment

3.3 Changing economic policies

Summary

Section 4: Political Environment

Introduction

4.1 Politics and power

4.2 International business environment

4.3 Environmentalism and social responsibility

Summary

Section 5: Technological Environment

Introduction

5.1 The new industrial revolution

5.2 New products and processes

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 3: Competition and Change

Introduction

Objectives

Section 1: Stakeholders

Introduction

1.1 Who and what are stakeholders?

1.2 Conflicting interests

1.3 Stakeholder power

Summary

Section 2: Market Forces

Introduction

2.1 Industry life cycle

2.2 Porter's five forces

Summary

Section 3: Conducting an Environmental Analysis

Introduction

3.1 Monitoring the environment

3.2 Using environmental information

Summary

Section 4: Change and Competitive Advantage

Introduction

4.1 Responding to the PEST environment

4.2 Responding to the competitive environment

4.3 Implementing change

4.4 Future trends

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 4: Marketing

Introduction

Objectives

Section 1: Introduction to Marketing

Introduction

1.1 What is marketing?

1.2 The marketing concept

1.3 Marketing management

Summary

Section 2: Markets and Customers

Introduction

2.1 Customers

2.2 Competition

2.3 Market segmentation

2.4 Marketing research

2.5 Marketing research process

Summary

Section 3: The Marketing Mix

Introduction

3.1 What is the marketing mix?

3.2 Products, services and benefits

3.3 Product classification

3.4 Product life cycle

3.5 Product mix

3.6 Setting prices

3.7 Role of distribution

3.8 Promotion

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 5: Operations and Operations Management

Introduction

Objectives

Section 1: What are Operations?

Introduction

1.1 Definitions

1.2 Transformation for the customer

1.3 Value added

Summary

Section 2: Running Operations

Introduction

2.1 The operations challenge

2.2 Activities within operations

Summary

Section 3: Design within Operations

Introduction

3.1 Product design and development

3.2 System and process design

3.3 Quality and quality management

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 6: Logistics

Introduction

Objectives

Section 1: What is Logistics?

Introduction

1.1 Origins of logistics

1.2 Defining logistics

1.3 Logistics strategy and information technology

Summary

Section 2: Logistics in Practice: a Factory Visit

Introduction

2.1 Factory tour

2.2 Stock control systems

2.3 Physical distribution

Summary

Section 3: Controlling Supply: Materials Planning and Control

Introduction

3.1 Scope and purpose of materials control

3.2 Constraints on material planning and control

3.3 Reordering stock

3.4 Just in time

Summary

Section 4: Supply Chain Management and Distribution Systems

Introduction

4.1 What is supply chain management?

4.2 Relationships in supply chains and partnership sourcing

Summary

Section 5: Strategy, Performance and Key Measures

Introduction

5.1 Logistics strategy, fit and performance

5.2 Benchmarking

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 7: Human Resource Management

Introduction

Objectives

Section 1: Nature of Human Resource Management and its Function

Introduction

1.1 Historical aspects

1.2 HRM or personnel management?

1.3 The function

Summary

Section 2: Employee Resourcing

Introduction

2.1 What is human resource planning?

2.2 Recruitment and selection

Summary

Section 3: Employee Training and Development

Introduction

3.1 The training process

3.2 Staff assessment and appraisal

Summary

Section 4: Employee Relations

Introduction

4.1 Historical aspects

4.2 Procedures

4.3 Legislation and policies

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 8: Business Strategy

Introduction

Objectives

Section 1: Environment, Values and Resources

Introduction

1.1 Values

1.2 Resources

1.3 Environment

Summary

Section 2: Strategic Planning

Introduction

2.1 Types of business strategies

2.2 Choosing a strategy and setting targets

2.3 Implementing strategy

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 9: Business Planning and Project Management

Introduction

Objectives

Section 1: Drawing up a Business Plan

Introduction

1.1 What is a business plan?

1.2 Creating the business plan

Summary

Section 2: Implementing the Business Plan

Introduction

2.1 Initial planning

2.2 Creating a project plan

2.3 Management of progress, costs and risks

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

For a more detailed syllabus on this course, click here

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).
Business Functions

This course presents an introductory over-view of the study of business organisations. The course examines business organisations in terms of their missions and values, their structures and cultures and the key organisational processes which underpin business activity. Although organisations are essentially unique, they also share common features which are explored in detail.

We also present a number of basic models for analysing business organisations and their performance. Business organisations can only be fully understood if we know how they interact with their environments and the course presents a number of ideas for analysing their interaction with their competitors, their markets and the wider set of prevailing circumstances which influence business performance.

On completion of your course, you will receive two certificates:

Certificate 1 is issued by Stonebridge Associated Colleges: Business Functions Diploma

Business Functions Diploma issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Certificate 2 is issued by ABC Awards: Level 3 Business Functions Certificate of Achievement

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means that Stonebridge Associated Colleges have undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria. The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

The course itself has been designed by Stonebridge Associated Colleges to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process.

To view a sample of the ABC Certificate of Achievement, please click here.

To view a sample of the ABC Learner Unit Summary, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Who are ABC

ABC Awards

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government[1]. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF). It has a long-established reputation for developing and awarding high quality vocational qualifications across a wide range of industries. As a registered charity, ABC Awards combines 180 years of examination and assessment expertise but also implements a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards also offers over 600 Ofqual regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

For more info on our awarding body, ABC awards, click here

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Anyone who is studying for or has completed a course endorsed by an Ofqual approved awarding body is eligible to join Qualifications Register.  The Qualifications Register (QR) is an independent register that aims to serve both members of the public and those professionals who hold recognised qualifications.

QR's primary aim is to provide transparency to members of the public and employers. The QR is a searchable database that allows them to find a practitioner and view the relevant qualification and endorsements the practitioner holds. The member of the public is then able to make an informed decision in relation to the suitability of the practitioner.  QR also tracks whether practitioners have insurance, again something that is useful for members of the public.  QR can also help professionals gain insurance or find professional indemnity cover.  Click here to find out more.

Members of the public can check an independent source with complete confidence that the practitioner has the qualification(s) they claim to have and that any additional CPD the practitioner has, is verified and quality assured to make sure that the CPD is being done on a regular basis. QR tracks a practitioners endorsed CPD (in unison with our CPD accreditation partner Lifetime Awarding) and other key signals to help members of the public and employers to come to a more informed decision about the professional they intend to use. This is an enormously valuable signal that's increasingly important as business becomes more deregulated and privatised.

For practitioners QR helps you market your skills, endorsements and feedback transparently to a wider audience. It also gives you access to a community to help make you more able to progress and succeed in your field of expertise.  Click here to find out more.

Unit 1: The Nature of Organisations

Introduction

Objectives

Section 1: Organisations in Business

Introduction

1.1 What is an organisation?

1.2 What do organisations do?

1.3 Organisations as systems

Summary

Section 2: Organisational Growth and Structure

Introduction

2.1 Growth

2.2 Growth in today's business world

2.3 Organisational structure

Summary

Section 3: The Organisation as a Legal Entity

Introduction

3.1 Sole traders

3.2 Partnerships

3.3 Incorporated companies

3.4 Charities

Summary 38

Section 4: Business Functions

Introduction

4.1 Porter's value chain

4.2 Inbound and outbound logistics

4.3 Operations (production)

4.4 Sales and marketing

4.5 Service

4.6 Infrastructure

4.7 Human resource management

4.8 Research and development

4.9 Procurement

4.10 Management information systems

Summary

Section 5: Organisational Culture

Introduction

5.1 National influences

5.2 What is organisational culture?

5.3 Culture change

Summary

Section 6: Information

Introduction

6.1 Nature of information

6.2 Sources of information

6.3 Accuracy of information

6.4 Information flows and management

6.5 Communication

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 2: The Business Environment

Introduction

Objectives

Section 1: Environmental Opportunities and Threats

Introduction

1.1 The organisation and its environment

1.2 Environmental analysis

Summary

Section 2: Social Environment

Introduction

2.1 Demographics and organisations

2.2 Social structures and behaviour patterns

Summary

Section 3: Economic Environment

Introduction

3.1 Macroeconomy and governments

3.2 Industrial environment

3.3 Changing economic policies

Summary

Section 4: Political Environment

Introduction

4.1 Politics and power

4.2 International business environment

4.3 Environmentalism and social responsibility

Summary

Section 5: Technological Environment

Introduction

5.1 The new industrial revolution

5.2 New products and processes

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 3: Competition and Change

Introduction

Objectives

Section 1: Stakeholders

Introduction

1.1 Who and what are stakeholders?

1.2 Conflicting interests

1.3 Stakeholder power

Summary

Section 2: Market Forces

Introduction

2.1 Industry life cycle

2.2 Porter's five forces

Summary

Section 3: Conducting an Environmental Analysis

Introduction

3.1 Monitoring the environment

3.2 Using environmental information

Summary

Section 4: Change and Competitive Advantage

Introduction

4.1 Responding to the PEST environment

4.2 Responding to the competitive environment

4.3 Implementing change

4.4 Future trends

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 4: Marketing

Introduction

Objectives

Section 1: Introduction to Marketing

Introduction

1.1 What is marketing?

1.2 The marketing concept

1.3 Marketing management

Summary

Section 2: Markets and Customers

Introduction

2.1 Customers

2.2 Competition

2.3 Market segmentation

2.4 Marketing research

2.5 Marketing research process

Summary

Section 3: The Marketing Mix

Introduction

3.1 What is the marketing mix?

3.2 Products, services and benefits

3.3 Product classification

3.4 Product life cycle

3.5 Product mix

3.6 Setting prices

3.7 Role of distribution

3.8 Promotion

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 5: Operations and Operations Management

Introduction

Objectives

Section 1: What are Operations?

Introduction

1.1 Definitions

1.2 Transformation for the customer

1.3 Value added

Summary

Section 2: Running Operations

Introduction

2.1 The operations challenge

2.2 Activities within operations

Summary

Section 3: Design within Operations

Introduction

3.1 Product design and development

3.2 System and process design

3.3 Quality and quality management

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 6: Logistics

Introduction

Objectives

Section 1: What is Logistics?

Introduction

1.1 Origins of logistics

1.2 Defining logistics

1.3 Logistics strategy and information technology

Summary

Section 2: Logistics in Practice: a Factory Visit

Introduction

2.1 Factory tour

2.2 Stock control systems

2.3 Physical distribution

Summary

Section 3: Controlling Supply: Materials Planning and Control

Introduction

3.1 Scope and purpose of materials control

3.2 Constraints on material planning and control

3.3 Reordering stock

3.4 Just in time

Summary

Section 4: Supply Chain Management and Distribution Systems

Introduction

4.1 What is supply chain management?

4.2 Relationships in supply chains and partnership sourcing

Summary

Section 5: Strategy, Performance and Key Measures

Introduction

5.1 Logistics strategy, fit and performance

5.2 Benchmarking

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 7: Human Resource Management

Introduction

Objectives

Section 1: Nature of Human Resource Management and its Function

Introduction

1.1 Historical aspects

1.2 HRM or personnel management?

1.3 The function

Summary

Section 2: Employee Resourcing

Introduction

2.1 What is human resource planning?

2.2 Recruitment and selection

Summary

Section 3: Employee Training and Development

Introduction

3.1 The training process

3.2 Staff assessment and appraisal

Summary

Section 4: Employee Relations

Introduction

4.1 Historical aspects

4.2 Procedures

4.3 Legislation and policies

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 8: Business Strategy

Introduction

Objectives

Section 1: Environment, Values and Resources

Introduction

1.1 Values

1.2 Resources

1.3 Environment

Summary

Section 2: Strategic Planning

Introduction

2.1 Types of business strategies

2.2 Choosing a strategy and setting targets

2.3 Implementing strategy

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

Unit 9: Business Planning and Project Management

Introduction

Objectives

Section 1: Drawing up a Business Plan

Introduction

1.1 What is a business plan?

1.2 Creating the business plan

Summary

Section 2: Implementing the Business Plan

Introduction

2.1 Initial planning

2.2 Creating a project plan

2.3 Management of progress, costs and risks

Summary

Unit Review Activity

Unit Summary

References

Recommended Reading

Answers to Review Activities

For a more detailed syllabus on this course, click here

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).
SALE Up to 25% OFF
Ends midnight Friday 29th March
SALE ends in:
Easy Payment plans
Just £19.99 deposit
Ends midnight Friday 29th March

Fees

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