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Level 2 Certificate in Principles of Business Administration (RQF)
This Course at a Glance
- Develop the broad skillset employers in all industries are looking for
- Master the use of mail services, diary systems, documentation processes, and more
- A gateway qualification to higher-level study and industry apprenticeships
- All the convenience of home learning with professional tutor support
- Provides a nationally recognised qualification
- No exams
About Your Course
Business operations are all different, but what many have in common is the combined effort from multiple departments to achieve an overarching goal. Administration professionals are therefore highly valued, as their ability to work across each area helps ensure the business is running collectively in the right direction.
If you like the idea of no two days being the same and keeping your finger on the pulse, a job in business administration would no doubt appeal.
Take Your Career in Any Direction
Our online Level 2 Certificate in Principles of Business Administration is an excellent starting point to launch your Business Administrator career.
As a working knowledge of different business areas is a must for this role, the course develops your understanding of everything from customer service to legislation, and the structure that exists within organisations.
Once completed, you’ll not only be ready for a job in business administration, but you’ll have an insight into business that will open doors to many other job opportunities too.
Get Job Ready
To help you enter the workplace with confidence, the course also walks you through various job-essential tasks, such as:
- How to manage information
- How to organise travel and accommodation
- How to prepare and distribute documentation
- How to organise and administrate meetings
After this, you’ll be ready to explore employment opportunities, enrol on a business administration apprenticeship, or complete education at the next level.
Getting Started
This Level 2 Certificate in Principles of Business Administration (RQF) is accredited by Training Qualifications UK (TQUK) and regulated by Ofqual.
Stonebridge Associated Colleges is a leading distance-learning college, so you can study at home without the restraint of timetables.
By learning when it suits you, you can easily fit your course around your existing commitments. Once enrolled, you can access your learning materials at any time via our world-class online portal.
You will be given a dedicated tutor to support you in your studies. They will be on hand to answer questions, provide clarification and mark your assignments. Every assignment will be returned with detailed feedback.
This course is open to anyone aged 16 and over. While specific qualifications or experience aren’t needed to enrol, you should ideally have a minimum of Level 1 in literacy and numeracy or equivalent.
All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.
*You will have access to the course for 24 months.
Unit 1: Principles of Providing Administrative Services
On completion of this unit, you will:
- Understand the organisation and administration of meetings
- Understand the organisation of travel and accommodation
- Understand how to manage diary systems
- Understand how to use office equipment
- Understand the use of mail services in a business context
- Understand customer service in a business environment
Unit 2: Principles of Business Document Production and Information Management
On completion of this unit, you will:
- Understand how to prepare business documents
- Understand the distribution of business documents
- Understand how information is managed in business organisations
Unit 3: Understand Employer Organisations
On completion of this unit, you will:
- Understand organisational structures
- Understand the organisational environment
Unit 4: Principles of Communication in a Business Environment
On completion of this unit, you will:
- Understand the requirements of written and verbal business communication
Unit 5: Principles of Developing Working Relationships with Colleagues
On completion of this unit, you will:
- Understand the principles of effective team working
- Understand how to be a buddy to a colleague
Unit 6: Principles of Equality and Diversity in the Workplace
On completion of this unit, you will:
- Understand the implications of equality legislation
- Understand organisational standards and expectations for equality and diversity and context in the workplace
Unit 7: Understand Working in a Customer Service Environment
On completion of this unit, you will:
- Know the importance of customer service
- Know the factors affecting customer service
- Know how to work in a customer service role
- Know how to refer customer queries and problems to others
There are no exams included in this course. Instead, you will be tasked with a series of assignments which will be marked by a tutor.
OUR PASS RATE
Professional Skills
90.9%
(National Average 82.6%)
Level 2 Certificate in Principles of Business Administration (RQF)
This Course at a Glance
- Develop the broad skillset employers in all industries are looking for
- Master the use of mail services, diary systems, documentation processes, and more
- A gateway qualification to higher-level study and industry apprenticeships
- All the convenience of home learning with professional tutor support
- Provides a nationally recognised qualification
- No exams
About Your Course
Business operations are all different, but what many have in common is the combined effort from multiple departments to achieve an overarching goal. Administration professionals are therefore highly valued, as their ability to work across each area helps ensure the business is running collectively in the right direction.
If you like the idea of no two days being the same and keeping your finger on the pulse, a job in business administration would no doubt appeal.
Take Your Career in Any Direction
Our online Level 2 Certificate in Principles of Business Administration is an excellent starting point to launch your Business Administrator career.
As a working knowledge of different business areas is a must for this role, the course develops your understanding of everything from customer service to legislation, and the structure that exists within organisations.
Once completed, you’ll not only be ready for a job in business administration, but you’ll have an insight into business that will open doors to many other job opportunities too.
Get Job Ready
To help you enter the workplace with confidence, the course also walks you through various job-essential tasks, such as:
- How to manage information
- How to organise travel and accommodation
- How to prepare and distribute documentation
- How to organise and administrate meetings
After this, you’ll be ready to explore employment opportunities, enrol on a business administration apprenticeship, or complete education at the next level.
Getting Started
This Level 2 Certificate in Principles of Business Administration (RQF) is accredited by Training Qualifications UK (TQUK) and regulated by Ofqual.
Stonebridge Associated Colleges is a leading distance-learning college, so you can study at home without the restraint of timetables.
By learning when it suits you, you can easily fit your course around your existing commitments. Once enrolled, you can access your learning materials at any time via our world-class online portal.
You will be given a dedicated tutor to support you in your studies. They will be on hand to answer questions, provide clarification and mark your assignments. Every assignment will be returned with detailed feedback.
Professional Skills
OUR PASS RATE
(National Average 82.6%)
90.9%
Unit 1: Principles of Providing Administrative Services
On completion of this unit, you will:
- Understand the organisation and administration of meetings
- Understand the organisation of travel and accommodation
- Understand how to manage diary systems
- Understand how to use office equipment
- Understand the use of mail services in a business context
- Understand customer service in a business environment
Unit 2: Principles of Business Document Production and Information Management
On completion of this unit, you will:
- Understand how to prepare business documents
- Understand the distribution of business documents
- Understand how information is managed in business organisations
Unit 3: Understand Employer Organisations
On completion of this unit, you will:
- Understand organisational structures
- Understand the organisational environment
Unit 4: Principles of Communication in a Business Environment
On completion of this unit, you will:
- Understand the requirements of written and verbal business communication
Unit 5: Principles of Developing Working Relationships with Colleagues
On completion of this unit, you will:
- Understand the principles of effective team working
- Understand how to be a buddy to a colleague
Unit 6: Principles of Equality and Diversity in the Workplace
On completion of this unit, you will:
- Understand the implications of equality legislation
- Understand organisational standards and expectations for equality and diversity and context in the workplace
Unit 7: Understand Working in a Customer Service Environment
On completion of this unit, you will:
- Know the importance of customer service
- Know the factors affecting customer service
- Know how to work in a customer service role
- Know how to refer customer queries and problems to others
There are no exams included in this course. Instead, you will be tasked with a series of assignments which will be marked by a tutor.
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Our Advisors.
Our team of course advisors are keen to help.
Call us now on 0121 392 8288
Alternatively, please complete the form below and we’ll get back to you as soon as possible.
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