Product and Operations Management
Operations management is concerned with the ways of achieving the most effective and efficient use of an organisation's resources, such as its financial and human resources, its capital resources and its raw materials. It is concerned with making a better product or service and with making it more efficiently or at lower cost. Operations management is therefore centrally concerned with the achievement of organisational objectives and ultimately with the achievement of business success.
Although the course presents operations management as a specialist business function, it will become clear that many of the ideas and techniques are relevant to many other management specialists. As you will see throughout this course there are many parts to the discipline of operations management and the course is likely to be of value to any manager in any business.
On completion of your course, you will receive a certificate:
Stonebridge Associated Colleges: Product and Operations Management Diploma
Product and Operations Management Diploma issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.
Requirements for Entry
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Professional Membership
On completion of this course you will be eligible to join the following Professional Associations(s):
Anyone who is studying for or has completed a course endorsed by an Ofqual approved awarding body is eligible to join Qualifications Register. The Qualifications Register (QR) is an independent register that aims to serve both members of the public and those professionals who hold recognised qualifications.
QR's primary aim is to provide transparency to members of the public and employers. The QR is a searchable database that allows them to find a practitioner and view the relevant qualification and endorsements the practitioner holds. The member of the public is then able to make an informed decision in relation to the suitability of the practitioner. QR also tracks whether practitioners have insurance, again something that is useful for members of the public. QR can also help professionals gain insurance or find professional indemnity cover. Click here to find out more.
Members of the public can check an independent source with complete confidence that the practitioner has the qualification(s) they claim to have and that any additional CPD the practitioner has, is verified and quality assured to make sure that the CPD is being done on a regular basis. QR tracks a practitioners endorsed CPD (in unison with our CPD accreditation partner Lifetime Awarding) and other key signals to help members of the public and employers to come to a more informed decision about the professional they intend to use. This is an enormously valuable signal that's increasingly important as business becomes more deregulated and privatised.
For practitioners QR helps you market your skills, endorsements and feedback transparently to a wider audience. It also gives you access to a community to help make you more able to progress and succeed in your field of expertise. Click here to find out more.
Introduction to POM and Operations Strategy
- Introduction
- Objectives
- Nature of POM
- Mission, policy and operations
- Strategy
- Operations strategy
- Summary
- References
- Further reading
The Product Service Package
- Introduction
- Objectives
- What do people buy?
- Design of products and services
- Variety
- Summary
- References
- Further reading
Processes and Systems
- Introduction
- Objectives
- Operations system design
- Method study and work measurement
- Work study techniques
- Method study
- Work measurement
- Summary
- References
- Further reading
Programmes and Schedules
- Introduction
- Objectives
- Capacity management
- Medium-term capacity planning
- Medium-term capacity strategies
- Short-term capacity planning
- Operations planning
- Loading
- Scheduling
- Order point systems
- Manufacturing resource planning
- Just in Time
- Scheduling in non-manufacturing operations
- Summary
- References
- Further reading
Plant and Supporting Facilities
- Introduction
- Objectives
- Facilities task cycle
- Criteria for equipment selection
- Handling risks
- Facility layout
- Maintenance
- Summary
- Further reading
People and Quality
- Introduction
- Objectives
- Quality: basic definitions and system
- Customer-supplier chains
- Total quality management (TQM)
- Tools and techniques of quality
- Implementation of TQM
- Summary
- References
- Further reading
Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
What's Included
- All study materials
- Study Guide
- Full Tutor and Admin support
Course Text
For this course you will be required to purchase the textbook:
Production and Operations Management (1992), A. P. Muhlemann, J. S. Oakland, K. G. Lockyer, sixth edition, London: Pitman.
What's Included
- All study materials
- Study Guide
- Full Tutor and Admin support
