Reception Skills (Byte Size Skills Course) Course Online | Stonebridge Associated College Stonebridge Associated Colleges - Online Courses and Distance Learning
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SALE Up to 35% OFF
Ends midnight Thursday 20th December
SALE ends in:
Just £19.99 deposit
Ends midnight Thursday 20th December

Reception Skills (Byte Size Skills Course)

SALE 35% off
  • 1 units

The aim of this course is to provide reception staff with an understanding of the requirements and duties performed in reception, and the ability to perform these duties effectively.

By the end of the course you will be able to:

  • Describe the receptionist role in your company
  • Be an ambassador for your company
  • Understand the importance or receiving and greeting visitors
  • Provide information and advice to visitors and guests
  • Handle enquires effectively
  • Follow routine administrative procedures
  • Deal effectively with security and safety issues
  • Practice good telephone skills
  • Care for your customers
  • Deal with aggressive an awkward customers and visitors

SAC Certificate

Reception Skills (Byte Size Skills Course) Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

The role of the receptionist

Being a ambassador

Receiving visitors & guests

Administration in reception

Security & safety

Telephone Skills

Dealing with anger and aggression

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).

The aim of this course is to provide reception staff with an understanding of the requirements and duties performed in reception, and the ability to perform these duties effectively.

By the end of the course you will be able to:

  • Describe the receptionist role in your company
  • Be an ambassador for your company
  • Understand the importance or receiving and greeting visitors
  • Provide information and advice to visitors and guests
  • Handle enquires effectively
  • Follow routine administrative procedures
  • Deal effectively with security and safety issues
  • Practice good telephone skills
  • Care for your customers
  • Deal with aggressive an awkward customers and visitors

SAC Certificate

Reception Skills (Byte Size Skills Course) Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

The role of the receptionist

Being a ambassador

Receiving visitors & guests

Administration in reception

Security & safety

Telephone Skills

Dealing with anger and aggression

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).
SALE Up to 35% OFF
Ends midnight Thursday 20th December
SALE ends in:
Just £19.99 deposit
Ends midnight Thursday 20th December

Fees

Choose your method of payment for Reception Skills (Byte Size Skills Course)

  • Pay in full
Deposit Instalments Monthly Payment Cashback Total Price
£71.49 £71.49
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