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Working in Health Care.

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  • Accreditation by Stonebridge Associated Colleges
  • 100% online learning
  • 5 units
  • 90 guided learning hours

Working in Health Care

This programme is designed for people who wish gain abroad understanding of how health care (NHS and private) is structured, the services provided and how staff in health care can help to ensure that patients and users to access the health services they require.

The objectives of the course are to:

  • Develop a broad understanding of the structure and responsibilities of NHS bodies  and private healthcare providers in the UK.
  • Learn how the component parts of the health care system integrate and how staff liaise between the various components.
  • Understand how to help patients and service users to access the health care services needed.
  • Understand the range of physical resources, equipment and aids available; and how to manage them.
  • Study how to provide a customer focused service and create a good impression wit service users.

On completion of your course, you will receive two certificates:

Certificate 1 is issued by Stonebridge Associated Colleges: Working in Health Care Diploma

Working in Health Care Diploma issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Certificate 2 is issued by Quality Licence Scheme: Level 3 Working in Health Care Certificate of Achievement

At the end of this course successful learners will be given the option to receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the Quality Licence Scheme. This means that Stonebridge Associated Colleges has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed Stonebridge Associated Colleges to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

To view a sample of the Certificate of Achievement, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

*You will have access to the course for 12 months only. You can purchase course extensions.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

The course is divided up into five units, as follows:

Unit 1: Understanding the Structure of the Health Care Sector

The National Health Service

Structure of the Healthcare System in the UK

  • The Department of Health
  • The Secretary of State for Health
  • NHS England
  • Clinical Commissioning Groups
  • Health and Wellbeing Boards
  • Public Health England

Delivery of NHS Services

Primary Care Services

Health Care in the UK Home Countries

Private Health care

The Complementary and Alternative Medicine Sector

 

Unit 2:  Liaise Between Primary, Secondary and Community Teams

Primary Health Care Team

Secondary Health Care Team

Community Health Care Team

Forming Healthy Working Relationships with Others

Working Together in Teams

Working in Partnership with Others

Confidentiality

Legislation relating to information sharing

Work in ways that are agreed with the employer

Legal Responsibilities

Summary of legislation and regulations

Useful links

 

Unit 3: Support Individuals to Identify, Access and Use Services and Facilities

Services and Facilities about Which Individuals May Require Information

Services provided in an Individual’s Home

Services and Facilities provided outside the Individual’s Home

The Benefits of Accessing a Range of Services and Facilities

Identify Possible Barriers to Accessing and Understanding Information

Support Individuals to Understand Information

Check an Individual Understands the Information

Support Individuals to Identify and Select Services and Facilities

Agree Preferred Options for Services and Facilities

Support Individuals to Access and Use Services and Facilities

Support Individuals to Review Access to and Use of Services and Facilities

Methods of Giving Feedback

Other Sources of Support

 

Unit 4 Physical Resources to Meet Service Delivery Needs in a Health Setting

Physical Resources

Equipment, Supplies and Aids and Medications Needed By an Individual Receiving Care

IT Office Equipment and Supplies

Managing Physical Equipment Supplies and Materials

Plan the Use of Physical Resources

Obtain Physical Resources

The Purchasing Policy and Procedure

An Environmentally Friendly Purchasing Policy

Ensuring Continued Availability and Quality of Resources

Monitoring the Use of Physical Resources

Space Management

Safeguarding Equipment

IT Security

Managing Human Resources Efficiently

 

Unit 5: Give Customers a Positive Impression of Yourself and Your Organisation

Establishing Rapport with Customers

Responding Appropriately To Customers

Communicating Information to Clients

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).
OUR PASS RATE
Healthcare
85.5%
(National Average 61.8%)
Working in Health Care

This programme is designed for people who wish gain abroad understanding of how health care (NHS and private) is structured, the services provided and how staff in health care can help to ensure that patients and users to access the health services they require.

The objectives of the course are to:

  • Develop a broad understanding of the structure and responsibilities of NHS bodies  and private healthcare providers in the UK.
  • Learn how the component parts of the health care system integrate and how staff liaise between the various components.
  • Understand how to help patients and service users to access the health care services needed.
  • Understand the range of physical resources, equipment and aids available; and how to manage them.
  • Study how to provide a customer focused service and create a good impression wit service users.
Healthcare
OUR PASS RATE
(National Average 61.8%)
85.5%

On completion of your course, you will receive two certificates:

Certificate 1 is issued by Stonebridge Associated Colleges: Working in Health Care Diploma

Working in Health Care Diploma issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Certificate 2 is issued by Quality Licence Scheme: Level 3 Working in Health Care Certificate of Achievement

At the end of this course successful learners will be given the option to receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the Quality Licence Scheme. This means that Stonebridge Associated Colleges has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed Stonebridge Associated Colleges to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

To view a sample of the Certificate of Achievement, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

*You will have access to the course for 12 months only. You can purchase course extensions.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

The course is divided up into five units, as follows:

Unit 1: Understanding the Structure of the Health Care Sector

The National Health Service

Structure of the Healthcare System in the UK

  • The Department of Health
  • The Secretary of State for Health
  • NHS England
  • Clinical Commissioning Groups
  • Health and Wellbeing Boards
  • Public Health England

Delivery of NHS Services

Primary Care Services

Health Care in the UK Home Countries

Private Health care

The Complementary and Alternative Medicine Sector

 

Unit 2:  Liaise Between Primary, Secondary and Community Teams

Primary Health Care Team

Secondary Health Care Team

Community Health Care Team

Forming Healthy Working Relationships with Others

Working Together in Teams

Working in Partnership with Others

Confidentiality

Legislation relating to information sharing

Work in ways that are agreed with the employer

Legal Responsibilities

Summary of legislation and regulations

Useful links

 

Unit 3: Support Individuals to Identify, Access and Use Services and Facilities

Services and Facilities about Which Individuals May Require Information

Services provided in an Individual’s Home

Services and Facilities provided outside the Individual’s Home

The Benefits of Accessing a Range of Services and Facilities

Identify Possible Barriers to Accessing and Understanding Information

Support Individuals to Understand Information

Check an Individual Understands the Information

Support Individuals to Identify and Select Services and Facilities

Agree Preferred Options for Services and Facilities

Support Individuals to Access and Use Services and Facilities

Support Individuals to Review Access to and Use of Services and Facilities

Methods of Giving Feedback

Other Sources of Support

 

Unit 4 Physical Resources to Meet Service Delivery Needs in a Health Setting

Physical Resources

Equipment, Supplies and Aids and Medications Needed By an Individual Receiving Care

IT Office Equipment and Supplies

Managing Physical Equipment Supplies and Materials

Plan the Use of Physical Resources

Obtain Physical Resources

The Purchasing Policy and Procedure

An Environmentally Friendly Purchasing Policy

Ensuring Continued Availability and Quality of Resources

Monitoring the Use of Physical Resources

Space Management

Safeguarding Equipment

IT Security

Managing Human Resources Efficiently

 

Unit 5: Give Customers a Positive Impression of Yourself and Your Organisation

Establishing Rapport with Customers

Responding Appropriately To Customers

Communicating Information to Clients

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).
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