Working in Health Care Online Course

Working in Health Care

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  • Accreditation by Stonebridge Associated Colleges
  • 5 units
  • 90 guided learning hours

Working in Health Care

This programme is designed for people who wish gain abroad understanding of how health care (NHS and private) is structured, the services provided and how staff in health care can help to ensure that patients and users to access the health services they require.

The objectives of the course are to:

  • Develop a broad understanding of the structure and responsibilities of NHS bodies  and private healthcare providers in the UK.
  • Learn how the component parts of the health care system integrate and how staff liaise between the various components.
  • Understand how to help patients and service users to access the health care services needed.
  • Understand the range of physical resources, equipment and aids available; and how to manage them.
  • Study how to provide a customer focused service and create a good impression wit service users.

On completion of your course, you will receive two certificates:

Certificate 1 is issued by Stonebridge Associated Colleges: Working in Health Care Diploma

Working in Health Care Diploma issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Certificate 2 is issued by ABC Awards: Level 3 Working in Health Care Certificate of Achievement

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Stonebridge Associated Colleges has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Stonebridge Associated Colleges to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

To view a sample of the ABC Certificate of Achievement, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Who are ABC Awards and Certa Awards

ABC Awards and Certa Awards

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Anyone who is studying for or has completed a course endorsed by an Ofqual approved awarding body is eligible to join Qualifications Register.  The Qualifications Register (QR) is an independent register that aims to serve both members of the public and those professionals who hold recognised qualifications.

QR's primary aim is to provide transparency to members of the public and employers. The QR is a searchable database that allows them to find a practitioner and view the relevant qualification and endorsements the practitioner holds. The member of the public is then able to make an informed decision in relation to the suitability of the practitioner.  QR also tracks whether practitioners have insurance, again something that is useful for members of the public.  QR can also help professionals gain insurance or find professional indemnity cover.  Click here to find out more.

Members of the public can check an independent source with complete confidence that the practitioner has the qualification(s) they claim to have and that any additional CPD the practitioner has, is verified and quality assured to make sure that the CPD is being done on a regular basis. QR tracks a practitioners endorsed CPD (in unison with our CPD accreditation partner Lifetime Awarding) and other key signals to help members of the public and employers to come to a more informed decision about the professional they intend to use. This is an enormously valuable signal that's increasingly important as business becomes more deregulated and privatised.

For practitioners QR helps you market your skills, endorsements and feedback transparently to a wider audience. It also gives you access to a community to help make you more able to progress and succeed in your field of expertise.  Click here to find out more.

The course is divided up into five units, as follows:

Unit 1: Understanding the Structure of the Health Care Sector

The National Health Service

Structure of the Healthcare System in the UK

  • The Department of Health
  • The Secretary of State for Health
  • NHS England
  • Clinical Commissioning Groups
  • Health and Wellbeing Boards
  • Public Health England

Delivery of NHS Services

Primary Care Services

Health Care in the UK Home Countries

Private Health care

The Complementary and Alternative Medicine Sector

 

Unit 2:  Liaise Between Primary, Secondary and Community Teams

Primary Health Care Team

Secondary Health Care Team

Community Health Care Team

Forming Healthy Working Relationships with Others

Working Together in Teams

Working in Partnership with Others

Confidentiality

Legislation relating to information sharing

Work in ways that are agreed with the employer

Legal Responsibilities

Summary of legislation and regulations

Useful links

 

Unit 3: Support Individuals to Identify, Access and Use Services and Facilities

Services and Facilities about Which Individuals May Require Information

Services provided in an Individual’s Home

Services and Facilities provided outside the Individual’s Home

The Benefits of Accessing a Range of Services and Facilities

Identify Possible Barriers to Accessing and Understanding Information

Support Individuals to Understand Information

Check an Individual Understands the Information

Support Individuals to Identify and Select Services and Facilities

Agree Preferred Options for Services and Facilities

Support Individuals to Access and Use Services and Facilities

Support Individuals to Review Access to and Use of Services and Facilities

Methods of Giving Feedback

Other Sources of Support

 

Unit 4 Physical Resources to Meet Service Delivery Needs in a Health Setting

Physical Resources

Equipment, Supplies and Aids and Medications Needed By an Individual Receiving Care

IT Office Equipment and Supplies

Managing Physical Equipment Supplies and Materials

Plan the Use of Physical Resources

Obtain Physical Resources

The Purchasing Policy and Procedure

An Environmentally Friendly Purchasing Policy

Ensuring Continued Availability and Quality of Resources

Monitoring the Use of Physical Resources

Space Management

Safeguarding Equipment

IT Security

Managing Human Resources Efficiently

 

Unit 5: Give Customers a Positive Impression of Yourself and Your Organisation

Establishing Rapport with Customers

Responding Appropriately To Customers

Communicating Information to Clients

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).

Working in Health Care

This programme is designed for people who wish gain abroad understanding of how health care (NHS and private) is structured, the services provided and how staff in health care can help to ensure that patients and users to access the health services they require.

The objectives of the course are to:

  • Develop a broad understanding of the structure and responsibilities of NHS bodies  and private healthcare providers in the UK.
  • Learn how the component parts of the health care system integrate and how staff liaise between the various components.
  • Understand how to help patients and service users to access the health care services needed.
  • Understand the range of physical resources, equipment and aids available; and how to manage them.
  • Study how to provide a customer focused service and create a good impression wit service users.

On completion of your course, you will receive two certificates:

Certificate 1 is issued by Stonebridge Associated Colleges: Working in Health Care Diploma

Working in Health Care Diploma issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Certificate 2 is issued by ABC Awards: Level 3 Working in Health Care Certificate of Achievement

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Stonebridge Associated Colleges has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Stonebridge Associated Colleges to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

To view a sample of the ABC Certificate of Achievement, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Who are ABC Awards and Certa Awards

ABC Awards and Certa Awards

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Anyone who is studying for or has completed a course endorsed by an Ofqual approved awarding body is eligible to join Qualifications Register.  The Qualifications Register (QR) is an independent register that aims to serve both members of the public and those professionals who hold recognised qualifications.

QR's primary aim is to provide transparency to members of the public and employers. The QR is a searchable database that allows them to find a practitioner and view the relevant qualification and endorsements the practitioner holds. The member of the public is then able to make an informed decision in relation to the suitability of the practitioner.  QR also tracks whether practitioners have insurance, again something that is useful for members of the public.  QR can also help professionals gain insurance or find professional indemnity cover.  Click here to find out more.

Members of the public can check an independent source with complete confidence that the practitioner has the qualification(s) they claim to have and that any additional CPD the practitioner has, is verified and quality assured to make sure that the CPD is being done on a regular basis. QR tracks a practitioners endorsed CPD (in unison with our CPD accreditation partner Lifetime Awarding) and other key signals to help members of the public and employers to come to a more informed decision about the professional they intend to use. This is an enormously valuable signal that's increasingly important as business becomes more deregulated and privatised.

For practitioners QR helps you market your skills, endorsements and feedback transparently to a wider audience. It also gives you access to a community to help make you more able to progress and succeed in your field of expertise.  Click here to find out more.

The course is divided up into five units, as follows:

Unit 1: Understanding the Structure of the Health Care Sector

The National Health Service

Structure of the Healthcare System in the UK

  • The Department of Health
  • The Secretary of State for Health
  • NHS England
  • Clinical Commissioning Groups
  • Health and Wellbeing Boards
  • Public Health England

Delivery of NHS Services

Primary Care Services

Health Care in the UK Home Countries

Private Health care

The Complementary and Alternative Medicine Sector

 

Unit 2:  Liaise Between Primary, Secondary and Community Teams

Primary Health Care Team

Secondary Health Care Team

Community Health Care Team

Forming Healthy Working Relationships with Others

Working Together in Teams

Working in Partnership with Others

Confidentiality

Legislation relating to information sharing

Work in ways that are agreed with the employer

Legal Responsibilities

Summary of legislation and regulations

Useful links

 

Unit 3: Support Individuals to Identify, Access and Use Services and Facilities

Services and Facilities about Which Individuals May Require Information

Services provided in an Individual’s Home

Services and Facilities provided outside the Individual’s Home

The Benefits of Accessing a Range of Services and Facilities

Identify Possible Barriers to Accessing and Understanding Information

Support Individuals to Understand Information

Check an Individual Understands the Information

Support Individuals to Identify and Select Services and Facilities

Agree Preferred Options for Services and Facilities

Support Individuals to Access and Use Services and Facilities

Support Individuals to Review Access to and Use of Services and Facilities

Methods of Giving Feedback

Other Sources of Support

 

Unit 4 Physical Resources to Meet Service Delivery Needs in a Health Setting

Physical Resources

Equipment, Supplies and Aids and Medications Needed By an Individual Receiving Care

IT Office Equipment and Supplies

Managing Physical Equipment Supplies and Materials

Plan the Use of Physical Resources

Obtain Physical Resources

The Purchasing Policy and Procedure

An Environmentally Friendly Purchasing Policy

Ensuring Continued Availability and Quality of Resources

Monitoring the Use of Physical Resources

Space Management

Safeguarding Equipment

IT Security

Managing Human Resources Efficiently

 

Unit 5: Give Customers a Positive Impression of Yourself and Your Organisation

Establishing Rapport with Customers

Responding Appropriately To Customers

Communicating Information to Clients

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
  • The course fee includes the awarding body registration and certification fee (valued at up to £30.00).

Fees

Choose your method of payment for Working in Health Care

  • Pay in full
  • 0% APR Instalments Plan
Deposit Instalments Monthly Payment Total Price
Pay in full
£347.99 £347.99
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£99.99 4 £62.00 £347.99
Note : If you opt to study via the paper based method there is an additional postage charge which will be highlighted during the checkout.
(Royal Mail First Class = £10 per course or Royal Mail Second Class = £5 per course, Overseas = £25).
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