Andy Martin
When will I get my first lessons and welcome pack?
We know you’re eager to start your course. That’s why we process your enrolment and dispatch your course materials to you within three working days. If you’re an online student, you’ll have access to your materials as soon as your enrolment[...]
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How long does it take to get my award after I’ve finished my course?
Once you finish your course and all your payments are complete we’ll send you an email informing you of your results and asking you to confirm your details for your award(s). It will then take approximately 2-3 weeks to receive your Stonebridge award[...]
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How long will it take for my assignments to be marked?
Our tutors work hard to turn assignments around within an average of 2-4 working days. Finals are marked within 10-14 working days. This timeframe isn’t a guarantee, but we work very hard to stay within it.
If you have any queries or doubts,[...]
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What kind of support will I receive with my course?
When you enrol you’ll have access to a dedicated tutor who specialises in their field of study. Your tutor will ensure you receive constructive feedback and will deal with any queries you may have. You’re welcome to phone (+44 (0) 1288 356300), e-mail[...]
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How do I submit my completed question paper?
You can send us your completed assignments in one of several ways:
1. Through your unique online student account;
2. Via email at tutor@stonebridge.uk.com; or
3. Via post in the envelope provided with your course materials (paper students[...]
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I’m an online student. How do I get started on my course?
You’ll have immediate access to your course materials online as soon as your enrolment is complete. Simply log in to your student account to view your lessons and question papers. At the end of each lesson complete the corresponding question paper[...]
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What happens if I fail an assignment?
Don’t worry! You have as many chances as you need to get it right and we won’t hold it against you. If you fail an assignment, you’ll simply need to resubmit the questions your tutor marked as failed and your tutor will mark your new answers.[...]
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I’m a paper student. How do I get started on my course?
Once you’ve enrolled, your welcome package, instructions and first two lessons of learning material are posted to you, along with the name of your dedicated tutor. At the end of each lesson you’ll find a question paper on the material you’ve reviewed.[...]
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Where can I find additional study resources?
The Internet and local libraries normally provide a large source of information. You can also contact your tutor for additional sources and reading lists.
If you have any queries or doubts, don’t hesitate to contact our friendly course advisors[...]
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Do I need any additional study material once I’ve enrolled?
No, all of our courses are complete. However, we encourage you to conduct your own further reading beyond the course materials. In the rare case where a course textbook or other reference is advised, this will be clearly displayed on our website.
If[...]
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