customer care
Top 10 Tips For Top-Notch Customer Service
Become a Customer Service Expert
Anyone who works in the customer service industry is surely aware that happy customers make for happy business. But with such busy schedules, how do you make sure that every customer leaves feeling satisfied? Well, at[...]
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Stonebridge College Awarded Feefo Gold Trusted Service Award 2017
February 2017, Stonebridge Associated Colleges has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.
Created by Feefo, Trusted Service is awarded[...]
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Negotiating with Customers
If you study our Sales and Marketing (QCF) course, you’ll learn about effectively negotiating with customers, a very important aspect of building a successful career within sales and marketing.
A negotiation is an attempt to reach an agreement.[...]
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10 customer service must- do’s when in retail
Good customer service is an essential in retail. This infographic can help you make your customer feels valued and recommend you to others
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